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This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
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  • Who is this report for?
    • Product Managers
    • User Experience Designers
    • Mobile App Developers
    • Customer Support Managers
    • Digital Marketing Professionals
User Feedback Highlights Issues with Thinkific App Performance and Usability

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The Thinkific app has received a mix of reviews, with many users expressing frustration over its performance. Common issues include long loading times, frequent crashes, and problems accessing purchased courses. Users have noted that videos often freeze and the interface lacks features like AirPlay or casting options. While some appreciate the app's design and navigation, the overwhelming sentiment highlights its inconsistency and technical difficulties, prompting users to consider alternative platforms. Support for issues like login problems and course searches is also lacking. Overall, the app requires significant improvements to enhance user experience and retention.

Source: App Store Reviews of Thinkific

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Customer Feedback Analysis of Thinkific

Detailed analysis of Thinkific app user feedback highlighting performance, usability issues, and areas for improvement.

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Custom Date - Dec 08, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Loading issue

    Takes forever to load great and easy to navigate but it’s no use if things don’t load

    Sentiment
    • Negative
    Content
    • App Performance Issues
    May 07, 2024
  • Serving me well!

    This app is working great as I work through my courses!

    Sentiment
    • Positive
    Content
    • Customer Support Experience
    Apr 09, 2024
  • Great website, but the phone app version is unstable.

    Kees crashing, lagging, refuses to go full screen.

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Feb 24, 2024
  • Needs work

    Always a problem with email and password. App doesn’t work with the computer. Needs A Lot of work

    Sentiment
    • Negative
    Content
    • Login and Account Management
    Feb 12, 2024
  • Apple air pods pros don’t seem to work with the app.

    It would be great if the Apple AirPod pros would work with the app

    Sentiment
    • Negative
    Content
    • Mobile App Features
    Nov 10, 2023
  • So broken we switched to the competition.

    This app is embarrassing. It doesn’t open half the time.

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Jul 29, 2023
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Sentiment Analysis (limited preview)
-76 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Thinkific based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Customer Support Managers, Digital Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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