Mixed Feedback on TED App Functionality and Bugs
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Mixed Feedback on TED App Functionality and Bugs

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Mixed feedback on the TED app, with users praising the content but criticizing the app's functionality and bugs. Common issues include black screens, glitching, lack of subtitles, and app crashes, especially on iOS devices. Users point out poor user experience, inability to cast to Chromecast, and frustration with updates causing more problems. Suggestions for improvement include fixing bugs, enhancing search features, and enabling background audio play. Overall, users express disappointment with the app's performance despite the valuable content TED offers.

Source: App Store Reviews of TED

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Customer Feedback Analysis of TED

Explore our in-depth analysis of TED app feedback, uncovering user insights on functionality, bugs, and content quality.

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Custom Date - Dec 24, 2024
Popular Phrases (limited preview)
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  • Search crashes on Apple TV

    I normally love this app, but giving it one star in hopes that a bug will be fixed soon on the Apple TV edition of this app. What happens is this: I try to search and as soon as I enter a character in the search field the app crashes. This happens only on Apple TV. Please fix, and I will revert to a 5 star rating.

    Sentiment
    • Negative
    Content
    • Bug Reports
    Mar 09, 2024
  • Poorly designed

    The video stops working if I open the notifications or control center by accident. The captioning works randomly. This is bungled.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Feb 21, 2024
  • Ideas not worth spreading

    Uninstalled. Having a mission of ideas worth spreading while suppressing ideas worth spreading makes TED worthless.

    Sentiment
    • Negative
    Content
    • Content Quality
    Oct 26, 2023
  • Ios17

    When i updated my phone to IOS 17 the application doesn’t work and still on red spot.

    Sentiment
    • Positive
    Content
    • Technical Issues
    Oct 06, 2023
  • What happened???

    I loved listening to Ted talks. Now whenever I try to open the app I just get a black screen with a red dot! I have tried deleting and re-downloading (even tried restarting my phone). PLEASE FIX

    Sentiment
    • Negative
    Content
    • Technical Issues
    Oct 03, 2023
  • Ted Talks

    The recent app update produced a tiny red dot in the center of the screen when I attempted to open the app after this update. It stays in this mode. I’ve deleted and re downloaded the app numerous time and the app never opens. Thank you kindly for reaching out to help solve the issue.

    Sentiment
    • Positive
    Content
    • Bug Reports
    Sep 29, 2023
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Sentiment Analysis (limited preview)
-57 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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