Mixed User Feedback for Spotify App
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Spotify Feedback Analysis: Enhance Your Strategy

Mixed User Feedback for Spotify App

Mixed reviews for Spotify - Music and Podcasts app. Users highlight issues like frequent ads, playlist deletion problems, lack of shuffle functionality, and sudden removal of favorite features. However, positive comments mention ease of use, free version benefits, and specific podcast content appreciation. Some users express frustration with the subscription model, while others praise the app for its music library and offline listening. Overall, the app's performance seems to vary based on individual user experiences and preferences.

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Custom Date - May 22, 2024
Featured Content
  • Go Joe

    I joined Spotify for Joe Rogan. Thanks Krystal and Sagaar, Thank you Tim Poole, Russell Brand and Jimmy Dore. I get almost 100% of my education from the five of you.

    Shawn Ryan Show is no joke.

    Sentiment
    • Positive
    Content
    • Content Quality
    Apr 11, 2024
  • Amazing app but PLEASE return month/year date feature to scrollbar

    I love Spotify and have been using it avidly since 2018. Over the years you guys have added various things, and one of my favorites was the scrollbar for the Liked Songs list and the month/year date feature that was attached to it. Personally I have a ton of songs on that list and since they’re in chronological order they sort of tell a story about my life since first listening in 2018. The highs and lows and ups and downs and everything in between is told through the lens of the songs I’ve listened to at any point in time, and that date feature along with the scrollbar helped me instantly find a collection of songs in my history based on that time of my life.

    But now randomly, all of the sudden, with no reason or explanation, you took it away and left the scrollbar blank. Why? What purpose did that serve? How is the app better now that it’s gone? If it’s not broke, don’t fix it. Please stop randomly removing features for absolutely no reason when they’ve been there for a while. It may not matter to some but to me that feature was important and now it’s just suddenly gone for no reason. Please bring it back

    Like I said, wonderful app and platform and I give it five stars, but please stop taking things away when they’re not a problem

    Sentiment
    • Positive
    Content
    • User Experience
    Apr 11, 2024
  • give us no ads #cutie

    i love spotify sm it’s so fun to stalk ppls accounts :3 ik i have to have th ads BUT GET THAT KABOOM PODCAST AD OFF OF SPOTIFY NOWWW I WANNA LISTEN TO THE TWILIGHT SOUNDTRACK
    xoxo 10/10 🎀😜🌺💖

    Sentiment
    • Positive
    Content
    • Ads
    Apr 11, 2024
  • Keeps pausing!

    I’ve never reviewed an app before but I am so close to deleting this stupid app and I couldn’t find anywhere else to leave feedback. I’ve done all the troubleshooting Spotify says on its website and it still keeps doing this thing where it will pause every few seconds during a podcast or music. I’m literally sitting there with my finger hovering above the play button just waiting. I have to re-hit play dozens of times throughout an episode. Please fix this issue it’s been months.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 11, 2024
  • Knomii

    Listening to the First 15 Episodes with Cynthia and Madeline has been immensely helpful . I appreciate their Professionalism and the Personal Respect and they share and have with their listeners Each of their Sessions has a particular focus that was clearly outlined, making it easy for me to go back to if there’s a particular thought that stands out for me. There were a few Episodes that I could identify with more . This was depending upon what I was going through at the time of listening, making Various Topics offered so valuable. Their sharing of their vast professional mental health and personal experiences was not only enjoyable to listen to but also came with a message behind it. Thank You and I continue to more listening and your wonderful suggestions !

    Sentiment
    • Positive
    Content
    • Content Quality
    Apr 10, 2024
  • The best

    The best app were you can listen to music with no Wi-Fi

    Sentiment
    • Positive
    Content
    • User Experience
    Apr 10, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Spotify - Music and Podcasts based on online reviews collected from App Store. The analysis helps Product Managers, Marketing Professionals, UX/UI Designers, Customer Experience Strategists, Music Industry Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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