Mixed Customer Feedback for TD Bank (US)
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Mixed Customer Feedback for TD Bank (US)

Mixed customer reviews for TD Bank (US): While some praise the ease of online services and friendly staff, others criticize security issues and delays in card activation and refunds. Touch ID for sign-in is requested but not available. Overall, customer service and personal interactions receive positive feedback.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • TD bank is the shittiest bank in America. Security I asked for a credit card and deposited money into it to use my own money. My card arrived 15 days ago, but I am still waiting to activate the card. I went to the bank to return the card. The refund process has started, but for some reason I cannot get my money back before 10 days. I will never do business with this stupid bank again. I don't recommend it to anyone.

    Sentiment
    • Negative
    Content
    • Card Activation Experience
    Dec 13, 2023

  • I am satisfied with my bank, it works customer oriented. This also pleases me. Every time I go to the bank, I am greeted with a smile. I like this too.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jul 14, 2023

  • ZĂźleyha hanÄąm mĂźkemmel Ăśtesi hizmet

    Sentiment
    • Positive
    Content
    • None
    Jan 07, 2023

  • Very easy to deposit checks on line.

    Sentiment
    • Positive
    Content
    • Online Services
    Mar 19, 2019

  • Most of the times doesn't work. It says send a secure message. And it doesn't let me through

    Sentiment
    • Negative
    Content
    • Online Services
    Feb 15, 2018

  • Please add touch id for sign in

    Sentiment
    • Negative
    Content
    • Mobile App
    May 09, 2017
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for TD Bank (US) based on online reviews collected from Google Play. The analysis helps Banking Professionals, Marketing Analysts, Customer Service Managers, Product Managers, Financial Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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