Critical Feedback on Tata 1mg Healthcare App
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Critical Feedback on Tata 1mg Healthcare App

The reviews for Tata 1mg Healthcare App highlight issues with pushy customer service, delayed deliveries, unprofessional behavior, and misleading information on availability and discounts. Customers express frustration with constant follow-up calls, changing delivery dates post-payment, and poor quality of service. Complaints include delayed test reports, high extra charges, and difficulty in obtaining refunds. Many users feel let down by the app's service standards, leading to a loss of trust and dissatisfaction.

Best for
  • Healthcare Industry Analysts
  • Pharmacy Retail Managers
  • Customer Service Improvement Specialists
  • Digital Health Entrepreneurs
  • Ecommerce Strategy Consultants

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Mr Pradeep Kumar PUNJABI

    I am very happy with online orders and Delivery and Payment system etc.

    Sentiment
    • Positive
    Content
    • Delivery Time and Reliability
    Aug 29, 2024
  • Doesn’t accept payment through HDFC Diners Club Credit Card

    Please update the app for accepting payment through HDFC Diners Club credit card

    Sentiment
    • None
    Content
    • Payment Methods
    Aug 25, 2024
  • Always available

    Sudden emergency, staying Alone got medicines delivered within hours

    Sentiment
    • Positive
    Content
    • Delivery Time and Reliability
    Aug 25, 2024
  • Review

    Thankyou for delivery of my medicines on priority basis and thanx for rakhi too, Its a sweet gesture ❤️❤️

    Sentiment
    • Positive
    Content
    • Delivery Time and Reliability
    Aug 16, 2024
  • Delay in delivery and package

    Delay in delivery and packaging is not good medicine are teared from the outside and tablets are visible

    Sentiment
    • Negative
    Content
    • Medicine Quality and Packaging
    Aug 16, 2024
  • Discount

    Discount is less compare to other online medicine suppliers

    Sentiment
    • None
    Content
    • Discounts and Pricing
    Aug 11, 2024
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Sentiment Analysis (of 30 reviews)
-30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Tata 1mg - Healthcare App based on online reviews collected from App Store. The analysis helps Healthcare Industry Analysts, Pharmacy Retail Managers, Customer Service Improvement Specialists, Digital Health Entrepreneurs, Ecommerce Strategy Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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