Overview of User Experiences with Sword Health App and Physical Therapy
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  • Who is this report for?
    • Healthcare Product Managers
    • Physical Therapists
    • Digital Health Entrepreneurs
    • User Experience Designers
    • Healthcare Marketing Professionals
Overview of User Experiences with Sword Health App and Physical Therapy

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The Sword Health app provides a unique at-home physical therapy experience, allowing users to connect with physical therapists remotely. While many users appreciate the convenience and personalized exercise plans, there are notable concerns about technical issues, such as sensor accuracy and app functionality. Some users found the communication with therapists lacking, preferring face-to-face interactions. While several clients reported significant improvements and pain relief, others expressed dissatisfaction due to equipment limitations and lack of motivation. The effectiveness of the program appears to vary based on individual experiences, with some achieving positive results and others encountering various challenges. Overall, Sword Health presents a valuable option for those seeking therapy but requires enhancements to its technology and support services.

Source: App Store Reviews of Sword Health

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Customer Feedback Analysis of Sword Health

Comprehensive analysis of Sword Health app reviews, covering user experiences, technology issues, and therapy outcomes.

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Custom Date - Dec 22, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Off list pls

    I am no longer using your services. Pls take me off of this list. Thank you.

    Sentiment
    • Negative
    Content
    • Insurance and Billing Concerns
    Dec 08, 2024
  • Tablet will not recharge, so I can not do the therapy.

    Needs better equipment.

    Sentiment
    • Negative
    Content
    • Technology and Equipment Problems
    Dec 01, 2024
  • Lacks modern features

    Should have ability to download app for messaging and app for exercises on same equipment. No blue tooth option, no closed caption option?

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Nov 14, 2024
  • Nanan

    This is very encouraging and motivating form of home exercise I’m loving it

    Sentiment
    • Positive
    Content
    • Motivation and Encouragement
    Oct 04, 2024
  • I noticed I forgot a confrontation call

    But over all I’m thankful for the exercise and experience, I believe I think I can feel a different with my issue.

    Sentiment
    • Positive
    Content
    • Motivation and Encouragement
    Sep 24, 2024
  • Amazing PT

    Carla is an amazing PT! She would check to see if I was ok when I would miss my sessions. It’s nice working with a PT who cares. Always answers my questions same day. You rock Carla!

    Sentiment
    • Positive
    Content
    • Motivation and Encouragement
    Aug 28, 2024
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Sentiment Analysis (limited preview)
23 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Sword Health based on online reviews collected from App Store. The analysis helps Healthcare Product Managers, Physical Therapists, Digital Health Entrepreneurs, User Experience Designers, Healthcare Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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