Spur App Reviews: Users Complain About Functionality and Performance
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Spur App Reviews: Users Complain About Functionality and Performance

The reviews for the Spur app are mostly negative, with users experiencing problems such as the app not working, difficulty in ordering, and frequent logouts. Some users also complain about the verification code not being received and the app being slow to load. However, there are a few positive reviews mentioning good food and friendly staff. Overall, the app needs improvement to provide a better user experience.

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very Nice and delicious food The waiters are friendly and helpful The managers come and visit us every time we eat at Spur...... I like to eat at Spur and my grand children also because spur look after thĂ© children......

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 15, 2023

  • I agree that this app is useless. Ive been trying to login to the app for sometime, I even deleted the app and re-installed it but its still the same. My sons's birthday is tomorrow and now I wont even know if his birthday voucher will be uploaded because last year i had an issue where his voucher was only uploaded almost a week after his birthday.

    Sentiment
    • Negative
    Content
    • Login/Signup Issues
    Dec 14, 2023

  • Im un able to access the app, I've uninstalled and re installed a few times with no luck.

    Sentiment
    • Negative
    Content
    • Login/Signup Issues
    Dec 13, 2023

  • Terrible app. After installing only a Spur app screen but nothing opening!!!! Deleted many times and installed again but it stays the same.

    Sentiment
    • Negative
    Content
    • App Not Working
    Dec 12, 2023

  • From the time I've updated my app I'm having problems. Soon as I log in, I'm suddenly kicked out of the app. Very annoyed as I can't view my points or even browse the menu or see if there are any specials running.

    Sentiment
    • Negative
    Content
    • App Not Working
    Dec 12, 2023

  • It's hard to order with this app since I'm struggling to order on Saturday Yoh,it's keeps logging out ...pls fix this prblm 🙏that's why I rate like this we have a serious prblm Abt this new Spur app it's not like the old one .

    Sentiment
    • Negative
    Content
    • Ordering Issues
    Dec 11, 2023
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Sentiment Analysis (of 30 reviews)
-26 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Spur Family Club - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Restaurant Managers, Mobile App Developers, Customer Experience Analysts, Marketing Professionals, Operations Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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