User Feedback Summary for Spark Mail App
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User Feedback Summary for Spark Mail App

Users are generally satisfied with Spark Mail's functionality but are requesting Turkish language support. Some users encounter issues after updates, find the interface complicated, or face problems with email attachments. The lack of Turkish language support is a recurring complaint, leading to some users switching to other apps. Despite positive feedback on functionality and customer service responses, the absence of Turkish language remains a significant drawback. Users also mention issues with account removal, unwanted notifications, and email access problems. Overall, implementing Turkish language support and addressing update-related complications could enhance user satisfaction.

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Custom Date - May 24, 2024
Featured Content
  • Hi, i have got a problem when I try to remove an account, it says "Unknown Error (SP+4)". I have a screenshot but o dont know if i can add it here. Thanks.

    Sentiment
    • Positive
    Content
    • Account Management
    Mar 23, 2023
  • Thank you very much for everything, the problem has been solved, the answers of the customer services are very good, they are very good to respond and inform, thank you again to all of you

    Sentiment
    • Positive
    Content
    • Customer Service
    Feb 23, 2023
  • Güncellemeden sonra berbat hale geldi. Paralı oldu ve mailler artık gelmiyor. Sildim uygulamayı.

    Sentiment
    • Negative
    Content
    • Application Performance
    Feb 11, 2023
  • I was enjoying the app but after the last update interface become too complicated. I'm switching to another app sorry 🤷

    Sentiment
    • Negative
    Content
    • User Interface
    Nov 16, 2022
  • Türkçe dil eklenmesini istiyorum. Türkiyede çok kullanicı var lutfen ekleyin. Eklerseniz çok sevinirim. Çok güzel bir uygulama çok sevdim ama türkçe yok

    Sentiment
    • Negative
    Content
    • Turkish Language Support
    Oct 26, 2022
  • Güzel bir e-posta uygulaması. Telefonumda artık bu uygulamayı kullanıyorum.

    Sentiment
    • Positive
    Content
    • Application Performance
    Oct 17, 2022
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Sentiment Analysis (of 30 reviews)
-14 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Spark Mail – AI Email Inbox based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, Marketing Specialists, Customer Support Managers, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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