Quicken User Feedback: Ease of Use Praised, Subscription Model and Cost Criticized
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Quicken User Feedback: Ease of Use Praised, Subscription Model and Cost Criticized

Quicken receives mixed reviews from long-time users. Customers appreciate its ease of use for tracking finances, but many are displeased with the transition to a subscription model and the high cost. Some users face challenges with data synchronization and unresolved technical issues, impacting their experience. Despite loyalty from decades of use, dissatisfaction with pricing and functionality persists.

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Custom Date - May 21, 2024
Featured Content
  • Stop raising the price every year for…

    Stop raising the price every year for Quicken Basic. $52 is ridicules.

    Sentiment
    • Negative
    Content
    • Price
    Apr 24, 2024
  • user convenience

    this online version is not as convenient to use as my previous "desktop" version

    Sentiment
    • None
    Content
    • Ease of Use
    Apr 24, 2024
  • Continual problems and delays Schwab…

    Continual problems and delays Charles Schwab transactions despite trying all advice and fixes found online.

    Sentiment
    • Negative
    Content
    • Syncing Issues
    Apr 24, 2024
  • It is very expensive for what you get

    It is very expensive for what you get. There should be a version that offers some of the functionality at a lower priace.

    Sentiment
    • None
    Content
    • Price
    Apr 24, 2024
  • I have used Quicken for many years and…

    I have used Quicken for many years and it does not disappoint. It consistently works just fine.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Apr 24, 2024
  • Crashes WAY TO FREQUENTLY when…

    Crashes WAY TO FREQUENTLY when downloading data from internet/banks etc.

    Sentiment
    • None
    Content
    • Syncing Issues
    Apr 24, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
43 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Quicken  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Product Managers, Marketing Strategists, Customer Experience Managers, Software Developers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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