Mixed Reviews on PuppySpot Service and Pet Health
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Mixed Reviews on PuppySpot Service and Pet Health

PuppySpot offers a mixed experience with some positive reviews highlighting excellent customer service, professional delivery, and healthy puppies, yet some negative feedback mentions issues with paperwork accuracy, health problems post-purchase, and communication gaps between PuppySpot and transport companies.

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  • Pet Industry Analysts
  • Veterinarians
  • Pet Store Owners
  • Marketing Professionals in Pet Sector
  • Customer Experience Managers

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • This experience was as seam less as…

    This experience was as seam less as dogable possible. Great service from a caring group of people. Thanks for the pup!

    Sentiment
    • Positive
    Content
    • Overall Positive Experience
    Apr 30, 2024
  • On time and very professional

    On time and very professional. Paper work in order and puppy was very attentive and well groomed. Gentleman driver had excellent personality.

    Sentiment
    • Positive
    Content
    • Delivery Experience and Communication
    Apr 29, 2024
  • Great communication!!

    The team was very professional and there was a lot of communication throughout the adoption process.

    Sentiment
    • Positive
    Content
    • Professionalism and Communication
    Apr 29, 2024
  • Jordan from Colorado Springs was very…

    Jordan from Colorado Springs was very helpful and telling me how the site works providing information on the puppy I was interested in as well as the breeder

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 28, 2024
  • We had a very good experience dealing…

    We had a very good experience dealing with PuppySpot through Brittany.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 27, 2024
  • Premier Pet Transport with Chuck and Skyler

    Premier Pet Transport with Chuck and Skyler did an excellent job in verifying identity and preparing our puppy for delivery to my wife and myself.Great job guys

    Sentiment
    • Positive
    Content
    • Transportation Service
    Apr 26, 2024
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Sentiment Analysis (of 30 reviews)
85 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for PuppySpot  based on online reviews collected from Trustpilot. The analysis helps Pet Industry Analysts, Veterinarians, Pet Store Owners, Marketing Professionals in Pet Sector, Customer Experience Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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