Mixed User Feedback on PNC Mobile App: Issues and Positive Features
Unlock Insights with Our PNC Mobile App User Feedback Analysis
The PNC Mobile app has received mixed reviews from users. Many appreciate its user-friendly interface and ease of navigation, especially for mobile deposits and basic banking functionalities. However, numerous users report significant issues, including frequent crashes, biometric login failures, and problems with Zelle transactions. Some users express frustration with the app's performance and the lack of a dark mode option, which affects readability. Overall, while some users find the app satisfactory and reliable, others experience ongoing technical difficulties that could drive them to consider alternative banking options. Improvements in stability and functionality are highly desired to enhance user experience.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for PNC Mobile based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, User Experience (UX) Researchers, Digital Marketing Specialists, Banking Professionals to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Can I have this research report with more reviews?
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Introduction
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Overview
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Content Analysis (1/2)
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Content Analysis (2/2)
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SWOT Analysis
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
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Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Right now, you’re only viewing analysis of 30 reviews. Buy this report and benefit all these features below that come with the purchase:
Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
Search in reviews
Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
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