OnDeck receives mixed reviews with customers praising the prompt service and helpful representatives, but expressing concerns over high interest rates. Some clients appreciate the efficiency and ease of the loan process, while others criticize the company for freezing funds and demanding excessive payments. Positive feedback highlights knowledgeable and professional loan specialists like Marquise, Dana, and Jon, who guide clients through the application process. Despite skepticism, customers note quick approvals and seamless experiences. OnDeck's ability to provide funding quickly and maintain long-term relationships with loyal customers like H&E Lawncare Service and others is acknowledged. However, the high APR and occasional holds on credit lines are areas of improvement.
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Gina Brown made my day! She is so patient, friendly and extremely supportive and helpful!
I have been their loyal customer for many many years. they keep track of my business needs and reaches out when my company needs funds.
I'm glad OnDeck was able to help me obtain funding to grow my business! They were very easy to work with, as opposed to the traditional bank route.
This was the best deal I ever done with a company low interest rates! I definitely will run it back! Back to back! H&E lawncare service would like to thank you & special thanks to Shawn!
Samantha and sam did an outstanding job to get the loan i needed quickly. I always knew the options that were available to me. I am very happy
Aron did a great job very efficiently and effectively.The amount of questions asked to confirm my identity was over the top confirmation of Identifier questions were over the top
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