Efficient DNA Testing Services: Detailed Reports & Quick Turnaround Times
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Efficient DNA Testing Services: Detailed Reports & Quick Turnaround Times

My CatScan receives mostly positive reviews for its efficient DNA testing services, with customers appreciating the detailed and easy-to-understand reports. However, some users have experienced delays and inaccuracies, particularly after the lab location change to Edmonton. Overall, My CatScan is commended for its helpful customer service, quick turnaround times, and comprehensive testing kits.

Best for
  • Veterinary Geneticists
  • Pet Care Startups
  • Animal Health Researchers
  • Pet Product Marketers
  • Veterinary Practitioners

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Custom Date - May 23, 2024
Featured Content
  • Report had detailed descriptions of…

    Report had detailed descriptions of every result. Easy to read.

    Sentiment
    • Positive
    Content
    • Comprehensive Results
    Apr 30, 2024
  • Thank you for your complete and easy to…

    Thank you for your complete and easy to use genetics test!

    Sentiment
    • Positive
    Content
    • Ease of Use and Understanding
    Apr 30, 2024
  • Always helpful service

    Always helpful service, quick results and visually pleasing report

    Sentiment
    • Positive
    Content
    • Customer Service and Communication
    Nov 17, 2023
  • Prompt in depth results

    Prompt in depth results that are easy to understand

    Sentiment
    • Positive
    Content
    • Ease of Use and Understanding
    Sep 06, 2023
  • Excellent service with quick turn around

    Excellent service with quick turn around

    Sentiment
    • Positive
    Content
    • Genetic Testing Accuracy and Speed
    Aug 18, 2023
  • Not that great anymore

    I have used this company for a few years now. The turnaround time is definitely increasing. The testing is more expensive and I find myself questioning whether or not I want to continue using their service or finding a new one. Customer service is lacking, they don’t value your business or loyalty.

    Sentiment
    • Negative
    Content
    • Customer Service and Communication
    Aug 17, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
83 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for My CatScan  based on online reviews collected from Trustpilot. The analysis helps Veterinary Geneticists, Pet Care Startups, Animal Health Researchers, Pet Product Marketers, Veterinary Practitioners to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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