Efficient DNA Testing Services: Detailed Reports & Quick Turnaround Times
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My CatScan receives mostly positive reviews for its efficient DNA testing services, with customers appreciating the detailed and easy-to-understand reports. However, some users have experienced delays and inaccuracies, particularly after the lab location change to Edmonton. Overall, My CatScan is commended for its helpfulcustomer service, quick turnaround times, and comprehensive testing kits.
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Report had detailed descriptions of every result. Easy to read.
Sentiment
Positive
Content
Comprehensive Results
Apr 30, 2024
Thank you for your complete and easy to…
Thank you for your complete and easy to use genetics test!
Sentiment
Positive
Content
Ease of Use and Understanding
Apr 30, 2024
Always helpful service
Always helpful service, quick results and visually pleasing report
Sentiment
Positive
Content
Customer Service and Communication
Nov 17, 2023
Prompt in depth results
Prompt in depth results that are easy to understand
Sentiment
Positive
Content
Ease of Use and Understanding
Sep 06, 2023
Excellent service with quick turn around
Excellent service with quick turn around
Sentiment
Positive
Content
Genetic Testing Accuracy and Speed
Aug 18, 2023
Not that great anymore
I have used this company for a few years now. The turnaround time is definitely increasing. The testing is more expensive and I find myself questioning whether or not I want to continue using their service or finding a new one. Customer service is lacking, they don’t value your business or loyalty.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for My CatScan based on online reviews collected from Trustpilot. The analysis helps Veterinary Geneticists, Pet Care Startups, Animal Health Researchers, Pet Product Marketers, Veterinary Practitioners to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
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Introduction
A complete report has a layout with an executive summary and navigation options.
Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
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Content Analysis (2/2)
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Buyer Personas
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SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
Discover the fictional profiles with detailed descriptions of people who represent the audience in your dataset.
Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
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Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
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