Marina Bay Sands - A Luxurious and Impressive Hotel in Singapore
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Marina Bay Sands - A Luxurious and Impressive Hotel in Singapore

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10 Bayfront Avenue, Singapore 018956 Singapore

Marina Bay Sands is an amazing hotel with top-notch service and breathtaking views of Singapore. The staff are friendly and attentive, and the facilities are world-class. However, some guests have complained about long check-in queues and high prices. Overall, it is a luxurious and impressive hotel that offers a memorable experience.

Source: Tripadvisor Reviews of Marina Bay Sands

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Customer Feedback Analysis of Marina Bay Sands

Explore our in-depth analysis of Marina Bay Sands' customer feedback, covering all aspects from service to accommodation.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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  • Extraordinary hotel and service

    I booked the Orchid suite as a birthday present for my daughter and she had the time of her life. The service and facilities are world-class and I would like to commend Aurora Grace and her team for the outstanding service. We will be back :)!

    Sentiment
    • Positive
    Content
    • Service and Staff
    Aug 01, 2023
  • Superb experience

    A special stay, amazing hotel and lived up to our expectations thank you. Dinner in spago was lovely and always managed to get poolside beds. Great service throughout. Super location and enjoyed everything the hotel has to offer. Made our stay in Singapore extra special.

    Sentiment
    • Positive
    Content
    • Overall Experience
    Aug 01, 2023
  • Over priced, if your not a millionaire don’t go as your treated like your not important.

    Prices are astronomical, get way more for your money elsewhere in the country with just as high standards. Can’t even get in any of the restaurants on site. Charge another 18% on top of already expensive room. Clear prioritise for more important guests. Pool and location only good bit.

    Sentiment
    • Negative
    Content
    • Price and Value
    Aug 01, 2023
  • Best in singapore

    5 out of 5 best hotel in singapore . They have sky lounge infinity pool plus shipping area also in the hotel .. you can view whole Singapre . I was with my family . Nice staff .. friendly . If plan singapore you must stay at lest one night in this hotel and do go any where

    Sentiment
    • Positive
    Content
    • Overall Experience
    Aug 01, 2023
  • Beyond infinity

    Breathtaking garden view plus fascinating infinity pool among the skyline. And mostly the 5-star rating comes from the warm hearted staffs who greeted us sincerely. Hope to visit again soon, Marina Bay Sands, Singapore.

    Sentiment
    • Positive
    Content
    • Location and Views
    Aug 01, 2023
  • Disappointing

    A great looking building. Very expensive for an ordinary room. Foyer is massive but crowded. Impossible to get a meal in any of the retaurants as they were booked out every evening. Cheaper to get a good hotel on Orchard Road and eat really good food in Chinatown.

    Sentiment
    • Negative
    Content
    • Price and Value
    Jun 01, 2023
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Sentiment Analysis (limited preview)
80 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Marina Bay Sands based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Travel Agents, Marketing Professionals, Customer Experience Analysts, Tourism Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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