Unlock Insights with Our Lendio Customer Feedback Report
Lendio receives a mix of positive and negative feedback from customers. Customers praised the helpful and knowledgeable customer service representatives, particularly mentioning Nicholas Kaufman, Tanner, Mike Johnson, and John Stricklin. However, some reviewers expressed dissatisfaction with the loan terms, perceived high interest rates, and inconsistent communication. Despite this, the majority of customers highlighted the quick and easy loan process and the effectiveness of Lendio in securing funding for their businesses.
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Tanner was very knowledgeable on the different options available. He was very patient with me in making my decision and followed up with me. He was easy to talk to with no pressure. If you need capital for your business, go with Lendio!! They are the best with trying to match your need with the right lender
Sentiment
Positive
Content
Loan Options and Matching
Apr 23, 2024
Justin Culoso was amazing!! Funding in less than 3 weeks!
Justin Culoso was amazing. As a small business owner with revenue under $1m per year, most large banks won't lend you anything and many SBA products require so many stipulations that you can't get funding. I was able to go from application to funds in my account in under 20 days. It was lightning fast. The team communicated daily, was pleasant and friendly and worked my file like it was a priority. I am so impressed, truly.
Sentiment
Positive
Content
Speed of Funding
Apr 15, 2024
Loan officer was great and communicative, fast funding!!!
I worked with Tanner W. after getting turned down by the bank I've been with for 10+ years and have multiple accounts with. Tanner called and introduced himself once he received my application. Told me what to expect through the process, was very informative and was always available. He got the loan closed and funded within just a couple of days. If you need a loan skip the banks and other places and contact Tanner W. at Lendio, you will not be disappointed.
Sentiment
Positive
Content
Customer Service Experience
Apr 12, 2024
Lendio is the place to go if you’re…
Lendio is the place to go if you’re ever in need or emergency/ or just funding for your business. Tanner was very communicative/ and attentive the whole way through Z it literally took less then 24hrs to get me the funds that I needed. I will definitely be using them for any future business.
Sentiment
Positive
Content
Speed of Funding
Apr 11, 2024
Customer service was great
Customer service was great! Nicholas Kaufman assisted me and he was great. I could always reach him and he always called me right back. Was not pushy and really listened to what my needs were. He assisted me in getting me what I needed. Professional, knowledgeable and accurate in everything he did. Would definitely use them again!
Sentiment
Positive
Content
Professionalism and Knowledge
Apr 09, 2024
Easy, direct process!
Ashley Erickson, Daniel Scoma, Robert Perez, Desiree Escalante are amazing to work with when it comes to loans!Lendio is the best place to get a business loan with an easy and organized process.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Lendio based on online reviews collected from Trustpilot. The analysis helps Business Analysts, Financial Advisors, Loan Officers, Customer Service Managers, Entrepreneurs to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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