Lendio Customer Reviews Overview
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Lendio Customer Reviews Overview

Lendio receives a mix of positive and negative feedback from customers. Customers praised the helpful and knowledgeable customer service representatives, particularly mentioning Nicholas Kaufman, Tanner, Mike Johnson, and John Stricklin. However, some reviewers expressed dissatisfaction with the loan terms, perceived high interest rates, and inconsistent communication. Despite this, the majority of customers highlighted the quick and easy loan process and the effectiveness of Lendio in securing funding for their businesses.

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  • Financial Advisors
  • Loan Officers
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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great Experience!

    Tanner was very knowledgeable on the different options available. He was very patient with me in making my decision and followed up with me. He was easy to talk to with no pressure. If you need capital for your business, go with Lendio!! They are the best with trying to match your need with the right lender

    Sentiment
    • Positive
    Content
    • Loan Options and Matching
    Apr 23, 2024
  • Justin Culoso was amazing!! Funding in less than 3 weeks!

    Justin Culoso was amazing. As a small business owner with revenue under $1m per year, most large banks won't lend you anything and many SBA products require so many stipulations that you can't get funding. I was able to go from application to funds in my account in under 20 days. It was lightning fast. The team communicated daily, was pleasant and friendly and worked my file like it was a priority. I am so impressed, truly.

    Sentiment
    • Positive
    Content
    • Speed of Funding
    Apr 15, 2024
  • Loan officer was great and communicative, fast funding!!!

    I worked with Tanner W. after getting turned down by the bank I've been with for 10+ years and have multiple accounts with. Tanner called and introduced himself once he received my application. Told me what to expect through the process, was very informative and was always available. He got the loan closed and funded within just a couple of days. If you need a loan skip the banks and other places and contact Tanner W. at Lendio, you will not be disappointed.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 12, 2024
  • Lendio is the place to go if you’re…

    Lendio is the place to go if you’re ever in need or emergency/ or just funding for your business. Tanner was very communicative/ and attentive the whole way through Z it literally took less then 24hrs to get me the funds that I needed. I will definitely be using them for any future business.

    Sentiment
    • Positive
    Content
    • Speed of Funding
    Apr 11, 2024
  • Customer service was great

    Customer service was great! Nicholas Kaufman assisted me and he was great. I could always reach him and he always called me right back. Was not pushy and really listened to what my needs were. He assisted me in getting me what I needed. Professional, knowledgeable and accurate in everything he did. Would definitely use them again!

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 09, 2024
  • Easy, direct process!

    Ashley Erickson, Daniel Scoma, Robert Perez, Desiree Escalante are amazing to work with when it comes to loans!Lendio is the best place to get a business loan with an easy and organized process.

    Sentiment
    • Positive
    Content
    • Loan Application Process
    Apr 09, 2024
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Lendio  based on online reviews collected from Trustpilot. The analysis helps Business Analysts, Financial Advisors, Loan Officers, Customer Service Managers, Entrepreneurs to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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