Kuveyt Türk Mobil App Reviews Summary
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Kuveyt Türk Mobil App Reviews Summary

The reviews for Kuveyt Türk Mobil app highlight various issues such as frequent bugs, difficulty in navigation, problems with updates, and issues with account functionalities. Users express frustration over the app's performance, particularly after recent updates. Many reviewers point out the application's lack of user-friendliness and the challenges faced in conducting banking transactions. Some customers also mention specific problems like being unable to access certain features post-update. Overall, there are concerns about the app's reliability, functionality, and customer service.

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  • Mobile App Developers
  • Product Managers
  • Customer Service Directors
  • Banking Professionals
  • UX/UI Designers

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Son zamanlarda uygulama için 3 günde bir güncelle diyerek karşıma çıkmaya başladı telefonumun modeli huwaei y9 marka Android müşteri numaram 96143670

    Sentiment
    • Negative
    Content
    • App Updates and Functionality
    Apr 22, 2024

  • Havale ücreti yok gebze şubesinde kimliğimi kayıp ettiler

    Sentiment
    • Positive
    Content
    • Banking Services
    Apr 22, 2024

  • Neden benim telefonda açmıyor hiç baslamadan kapanıyor hata var diyor

    Sentiment
    • None
    Content
    • Technical Issues
    Apr 19, 2024

  • Nereye gidiyoruz carrefoursa süpere hazeli bırakıp Marmara Parka buharlı trenle

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Apr 18, 2024

  • Kullanışlığını yitiriyor hesap işlemlerinden sonra miktar düşmüyor yenilemek gerekiyor önceden böyle değildi 2. Problem çok sık oturumu sonlandırıyor yani bankaya gitsem işlem yapsam sanki daha kolay olcak gibi Lütfen düzeltin önceden çok iyidi kaliteden ödün vermeyin eskisi gibi devam edin

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 17, 2024

  • Bankacılık işlemlerini yürütmek için katılım bankacılığı seçeneği sunduğu için sunduğu kötü hizmete katlanılabilir.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 17, 2024
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Sentiment Analysis (of 30 reviews)
-20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Kuveyt Türk Mobil based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Service Directors, Banking Professionals, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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