Mixed Feedback for JioGate: Potential for Improvement and Growth
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Mixed Feedback for JioGate: Potential for Improvement and Growth

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JioGate has received mixed reviews with concerns about its similarity to MyGate, slow performance, and customer service issues. Some users praise it for being a free and functional visitor management app with good potential. However, others criticize its bugs, lack of marketing, and unresponsive support. The app's design and features are questioned, highlighting a need for improvement and better user experience. Despite facing criticisms, some users appreciate the concept and the team's efforts. Overall, JioGate appears to have room for growth and enhancements to compete effectively in the market.

Source: App Store Reviews of JioGate

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Customer Feedback Analysis of JioGate

Explore our in-depth analysis of JioGate app reviews, revealing insights for improvement and market competition.

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Custom Date - Dec 27, 2024
Popular Phrases (limited preview)
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  • There is no make sense of this app

    Request submitted for Jio gate, and JIO representative take followups for JIO FIBER. Cheap way to collect data.

    Sentiment
    • Negative
    Content
    • Data Collection
    Apr 17, 2021
  • Useful app by Jio

    The Concept and user experience of this app is amazing. Good work by the team!

    Sentiment
    • Positive
    Content
    • User Experience
    May 10, 2020
  • Disappointing move by Jio

    With all due respect to whatever Jio has achieved as a company over the years, JioGate comes as a step backwards for the organisation. This app is nothing but a contact information gathering mechanism for advertising calls and not to mention the cheap interface which is a direct copy of MyGate. The latter is a company which stands for quality service and best in class user interface. Only time will tell how low the company can stoop down to.

    Sentiment
    • Negative
    Content
    • App Interface
    Sep 16, 2019
  • Copy of myGate

    This is a poor effort by Jio into this field. Copy of the myGate app we use in Bangalore.

    Sentiment
    • Negative
    Content
    • App Interface
    Sep 06, 2019
  • Cheap copy

    This app is copy of MyGate app. Even the the theme and UI is the same.

    Sentiment
    • Negative
    Content
    • App Interface
    Sep 06, 2019
  • Copy of myGate app with full of bugs

    This is a copy of myGate app by design. However , the app is full of bugs and does not work properly.

    Sentiment
    • Negative
    Content
    • Bug Reports
    Sep 05, 2019
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Sentiment Analysis (limited preview)
-50 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for JioGate based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Service Managers, Marketing Professionals, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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