Hometap Customer Reviews: Knowledgeable, Friendly, and Professional Service
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Hometap Customer Reviews: Knowledgeable, Friendly, and Professional Service

Hometap receives high praise for its knowledgeable and friendly staff who guide customers through the home equity investment process with professionalism and clear communication. Customers appreciate the prompt responses, detailed explanations, and smooth experiences. The company's agents like Eric, Victoria, and Keith stand out for their exceptional service, making customers feel valued and well-supported.

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  • Real Estate Investors
  • Customer Experience Managers
  • Market Researchers
  • Real Estate Consultants
  • Marketing Strategists

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Quick and professional customer…

    Quick and professional customer service. Mike again was a pleasure to work with.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 24, 2024
  • Best Decision Ever!

    Rachelle was patient, knowledgeable and made me feel like she cared about my financial health & well-being.

    Sentiment
    • Positive
    Content
    • Helpful and Supportive Representatives
    Apr 20, 2024
  • Lauren was very informative and up…

    Lauren was very informative and up front with all the steps. It was very pleasant working with her. Thank you so much

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 17, 2024
  • Annabelle was the best and she took…

    Annabelle was the best and she took personal initiative and provided the optimal level of service

    Sentiment
    • Positive
    Content
    • Helpful and Supportive Representatives
    Apr 16, 2024
  • They were able to help me very quickly

    They were able to help me very quickly. The service is great. I would recommend them to help you.

    Sentiment
    • Positive
    Content
    • Timeliness and Responsiveness
    Apr 16, 2024
  • Deshaun was very professional…

    Deshaun was very professional throughout the entire process.Very good program.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Apr 13, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hometap  based on online reviews collected from Trustpilot. The analysis helps Real Estate Investors, Customer Experience Managers, Market Researchers, Real Estate Consultants, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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