Mixed Reviews for Gymshark: Quality Products but Customer Service Needs Improvement
  • 82 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights with Our Gymshark Customer Feedback Report

Mixed Reviews for Gymshark: Quality Products but Customer Service Needs Improvement

Gymshark receives mixed reviews from customers. While some praise the excellent quality and quick delivery of their products, others complain about issues with refunds, wrong items, and poor customer service. The company's size guide and consistency between different clothing items are also criticized. Overall, Gymshark needs to improve its customer service and address these concerns to enhance customer satisfaction.

Best for
  • Retail Managers
  • Customer Service Trainers
  • Product Quality Analysts
  • Marketing Strategists
  • E-commerce Specialists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
23 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Verkeerd artikel geleverd

    Het duurde heel lang voordat ik mijn pakketje kreeg waardoor het geen verjaardags kadootje meer kon zijn voor mijn dochter...prima dan een Sint kadootje maar toen was het ook nog niet binnenMaar geen probleem...maken we er een kerst kadootje vanIngepakt en weggelegd...pakt ze het uit blijkt het niet de legging te zijn maar een shirtjeContact opgenomen...had ik binnen 7 dgn moeten melden na ontvangst dus helaas niks aan te doen( heb ik idd niet gedaan, heb het ingepakt en weggelegd, al blij dat het eindelijk binnen was) Ik heb meer dan 3 weken moeten wachten...als ik had gedacht dat er niet het goede in zat, ja dan had ik het opengemaakt...Mijn fout heb ik niet gedaan...maar dat de reactie van gymshark nu is...heel vervelend maar helaas omdat het niet binnen 7 dgn gemeld is kunnen we niks voor u doenSorry vind ik iets te simpel en weinig klantvriendelijk omdat ze nl het verkeerde hebben gestuurd

    Sentiment
    • Negative
    Content
    • Wrong Item Received
    Dec 27, 2023
  • 10/10

    Great quality items and faultless customer service

    Sentiment
    • Positive
    Content
    • Product Quality
    Dec 26, 2023
  • Top arrived inside out and smelling of…

    Top arrived inside out and smelling of body order it was disgusting and a gift!!!!!!

    Sentiment
    • Negative
    Content
    • Product Quality
    Dec 25, 2023
  • Speedy delivery

    Speedy delivery. It is a Christmas present so was so happy it arrived before the holidays, thank you

    Sentiment
    • Positive
    Content
    • Delivery and Shipping
    Dec 25, 2023
  • Superb service

    Superb service. Ordered on 22nd December and delivered next day. Great price too

    Sentiment
    • Positive
    Content
    • Delivery and Shipping
    Dec 24, 2023
  • Ordered o Thursday night received…

    Ordered o Thursday night received Friday night All items really nice Best high impact sports bra ever

    Sentiment
    • Positive
    Content
    • Delivery and Shipping
    Dec 24, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
23 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Gymshark Feedback Report: Unveil Customer Insights
    Trustpilot Reviews 85
  2. Unlock Insights: Muck Boots Feedback Analysis Report
    Trustpilot Reviews 73
  3. Comprehensive Argos Customer Feedback Analysis Report
    Trustpilot Reviews 100
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Gymshark  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Trainers, Product Quality Analysts, Marketing Strategists, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.