Mixed Reviews for Guardian Protection: Contract Concerns, Billing Issues, and Equipment Problems
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Mixed Reviews for Guardian Protection: Contract Concerns, Billing Issues, and Equipment Problems

Guardian Protection has received mixed online reviews with customers expressing dissatisfaction with contract terms, billing issues, and unreliable equipment, while others highlight positive experiences with knowledgeable technicians and good customer service.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great install of new updated equipment in challenging cold temperatures!

    Technician was very knowledgeable and courteous, working in the coldest weather of the early winter. He was able to remove old system and install a beautiful new system with improved cameras and technology.

    Sentiment
    • Positive
    Content
    • Technician Professionalism
    Nov 21, 2022
  • Bad billing and company refused to…

    Bad billing and company refused to apply credit and cancel service

    Sentiment
    • Negative
    Content
    • Billing and Pricing
    Oct 11, 2022
  • Guardian onsite tech is awesome.

    In a new home build and had an issue with my panel. Tech Anthony came out, diagnosed and replaced my panel then relearned all devices and adjusted my door bell camera. He was knowledgeable and very professional. Hope future experiences are just a nice.

    Sentiment
    • Positive
    Content
    • Technician Professionalism
    Mar 25, 2022
  • Excellent Installer

    Installer was professional, courteous, pleasant and knowledgeable. Worked very cleanly and neatly. Took the time to make sure I understood the system and how it worked. A great representative for the company.

    Sentiment
    • Positive
    Content
    • Installation Process
    Jan 21, 2022
  • The technician was very knowledgeable…

    The technician was very knowledgeable and courteous, he setup the system smoothly and answered all my questions

    Sentiment
    • Positive
    Content
    • Technician Professionalism
    Jun 24, 2021
  • Great alarm system for the last 7 plus…

    Great alarm system for the last 7 plus years. I have sold my house but provide the information to the new owners!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jun 07, 2021
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Sentiment Analysis (of 30 reviews)
8 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Guardian Protection  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Product Development Professionals, Market Research Analysts, Consumer Rights Advocates, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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