Google Drive User Experience Analysis
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Google Drive User Experience Analysis

Google Drive users appreciate the convenience of organizing files but express frustrations with slow loading, crashes, and glitches. Privacy concerns and difficulties in accessing and managing files are common issues. Some reviewers highlight the app's organizational benefits, while others criticize its user interface and functionality. Users also mention persistent crashes, particularly when viewing high-quality photos. The need for improved note-taking capabilities and file management features like folders instead of singular files is emphasized. Despite mixed feedback, many rely on Google Drive professionally but demand better performance and privacy standards.

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Custom Date - May 21, 2024
Featured Content
  • Meh

    Stuff often takes forever to load and the privacy policy is absolute trash

    Sentiment
    • Negative
    Content
    • App Performance
    Apr 22, 2024
  • Nothing Better!

    The ease of use and storage is everything that I need both professionally and personally. There is nothing better!

    Sentiment
    • Positive
    Content
    • Ease of Use
    Apr 20, 2024
  • good butttt

    i wish that you could edit things instead of having to download every google app

    Sentiment
    • Positive
    Content
    • User Interface
    Apr 19, 2024
  • Delete file

    Trying to delete files on Drive using iPad.
    Nothing works and instructions online are bad.

    Sentiment
    • Negative
    Content
    • Bug Reports
    Apr 18, 2024
  • Another unstable Google product on an Apple machine

    Crashes after about 5 minutes of simply viewing high quality photos.

    Sentiment
    • Negative
    Content
    • App Performance
    Apr 17, 2024
  • The ‘drive’

    The ‘drive’ has made life easier for me due to the convenience it provides.

    Thank you Google . . .

    Sentiment
    • Positive
    Content
    • Ease of Use
    Apr 16, 2024
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Sentiment Analysis (of 30 reviews)
14 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Google Drive based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Data Analysts, App Developers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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