Mixed reviews were found for Fundbox, with praise for customer service and product flexibility contrasting with complaints about account freezes, lack of transparency, and sudden closures. Customers appreciated the easy application process and competitive rates. However, several users expressed frustration over unexpected freezes on their accounts, unclear communication from customer service, and perceived unfair treatment. While some highlighted the positive experiences with Fundbox representatives, others criticized the company for what they perceived as unexplained actions and poor business practices.
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They helped me to postpone a payment to next week and got it approved with out fine or late fees
Our Fundbox rep Sabigh was extremely helpful and flexible during all of our interactions. Timely, polite, and always looking for a viable solution in challenging circumstances.
Moose was great to work with. He kept me updated on the progress of my issue and it was resolved. Thank you Moosa for all your assistance to the matter. Terrific Customer Service!
When my business needed funding, Fundbox was the first company to turn a no into a yes. My business now have an open line of credit.
Fantina was incredibly helpful! She went the extra mile to make sure we got what we needed for our accountant.
Customer support has been wonderful to work with. Very pleased to be a client of Fundbox!!
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