Mixed Customer Sentiment Towards Fundbox
  • 72 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights with Our Fundbox Customer Feedback Report

Mixed Customer Sentiment Towards Fundbox

Mixed reviews were found for Fundbox, with praise for customer service and product flexibility contrasting with complaints about account freezes, lack of transparency, and sudden closures. Customers appreciated the easy application process and competitive rates. However, several users expressed frustration over unexpected freezes on their accounts, unclear communication from customer service, and perceived unfair treatment. While some highlighted the positive experiences with Fundbox representatives, others criticized the company for what they perceived as unexplained actions and poor business practices.

Best for
  • Financial Analysts
  • Customer Experience Managers
  • Risk Management Professionals
  • Business Development Executives
  • Product Managers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 19, 2024
Featured Content
  • Owner

    They helped me to postpone a payment to next week and got it approved with out fine or late fees

    Sentiment
    • Positive
    Content
    • Financial Assistance and Support
    Apr 22, 2024
  • Great Support In Challenging Circumstances

    Our Fundbox rep Sabigh was extremely helpful and flexible during all of our interactions. Timely, polite, and always looking for a viable solution in challenging circumstances.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 18, 2024
  • Moose was great to work with

    Moose was great to work with. He kept me updated on the progress of my issue and it was resolved. Thank you Moosa for all your assistance to the matter. Terrific Customer Service!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 04, 2024
  • When my business needed funding

    When my business needed funding, Fundbox was the first company to turn a no into a yes. My business now have an open line of credit.

    Sentiment
    • Positive
    Content
    • Financial Assistance and Support
    Jan 17, 2024
  • Great customer service!

    Fantina was incredibly helpful! She went the extra mile to make sure we got what we needed for our accountant.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Dec 14, 2023
  • Customer support has been wonderful to…

    Customer support has been wonderful to work with. Very pleased to be a client of Fundbox!!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Dec 12, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
44 Net Promoter
Score
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
29 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 72
  2. Trustpilot Reviews 87
  3. Trustpilot Reviews 68
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Fundbox  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Risk Management Professionals, Business Development Executives, Product Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.