Overview of User Experiences with Frontdoor App
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    • Customer Service Executives
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Overview of User Experiences with Frontdoor App

Unlock Insights with Our Frontdoor App Feedback Report

The Frontdoor app has received mixed feedback from users. Many praised its ease of use, efficiency, and knowledgeable technicians who provide valuable assistance in home repairs without the high costs associated with traditional services. Positive experiences include successful troubleshooting of various home issues, saving time and money, and prompt support from professionals. However, some users encountered difficulties with subscription purchases, app functionality, and customer service, leading to frustrations. Concerns were raised about pricing changes, technical support quality, and the validity of user reviews. Overall, while many users found the service beneficial, there are notable issues that need addressing for a more consistent positive experience.

Source: App Store Reviews of Frontdoor-Home Service Experts

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Customer Feedback Analysis of Frontdoor-Home Service Experts

Insightful analysis of Frontdoor App customer feedback covering user experience, service quality, and more.

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Custom Date - Jul 09, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Terrible app

    App does not work. Can’t even log in

    Sentiment
    • Negative
    Content
    • App Functionality
    May 23, 2025
  • Electricity

    Anthony L did a great job, knowledge, proficiency and helpful. Walked me through exactly how to fix my issues.

    Sentiment
    • Positive
    Content
    • Professional Guidance
    Jan 05, 2025
  • Terrible

    Don’t waste your time.

    Sentiment
    • Negative
    Content
    • User Experience
    Dec 03, 2024
  • Incredible

    This service is amazing. I can’t think of better value. I’d pay 5x as much.

    Sentiment
    • Positive
    Content
    • Pricing Issues
    Jul 20, 2024
  • Ken is awesome

    Ken was very professional and very helpful, I appreciate the concern he had to get my dyer fixed.

    Sentiment
    • Positive
    Content
    • Service Quality
    Jul 13, 2024
  • 3 way timer switch with jumper and neutral splice

    There’s no way I would have been able to do that without Jordan. That saved me 6 hours and a fail.

    Sentiment
    • Positive
    Content
    • DIY Assistance
    Jul 05, 2024
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Sentiment Analysis (limited preview)
34 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Frontdoor-Home Service Experts based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Executives, App Developers, UX/UI Designers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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