Mixed Feedback for Factor_ Meal Delivery Service
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Mixed Feedback for Factor_ Meal Delivery Service

Factor_ receives mixed feedback on its meal quality, with some customers praising the taste and convenience while others complain about the high prices and poor customer service. There are concerns about the portion sizes, vegetable quality, and delivery issues, but overall, the food is generally considered good. Customers appreciate the variety and ease of preparation, but some suggest improvements in menu options and macro balance. The company needs to address consistency in food quality and customer service to enhance overall satisfaction.

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  • Food Industry Analysts
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  • Market Researchers
  • Nutritionists

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Meals taste good and a good size portion.

    Meals taste good a good size portion.

    Sentiment
    • Positive
    Content
    • Portion Sizes
    May 02, 2024
  • Food tastes good

    Food tastes good, but limited options and very high in sodium.

    Sentiment
    • Positive
    Content
    • Ingredient Quality
    May 02, 2024
  • I just arrives with a good mix of food.

    Factor arrives with a good mix of food that I don't have to think about.

    Sentiment
    • Positive
    Content
    • Delivery Service
    May 02, 2024
  • The meals a quite delicious which was…

    The meals a quite delicious which was surprising especially because I'm trimming down. I appreciate that I don't have to count calories or measure portions. This is an excellent service!

    Sentiment
    • Positive
    Content
    • Food Quality and Taste
    May 02, 2024
  • Food quality is great

    Food quality is great! Would like more variety in sides, and lunch options. I have trouble with the app sometimes not saving my meal selections, but overall really enjoying the service.

    Sentiment
    • None
    Content
    • Variety of Meals
    May 02, 2024
  • I liked the convenience mostly

    I liked the convenience mostly. When it came down to the macro part of the meals is where they’re falling short. there’s way too much fat in the meals. I’m in a cut where I’m looking for significantly more protein vs fat. I even filtered it out to “highest protein” and there were really only 2-3 meal options that worked with my meal planning. If you add a more macro friendly menu I will return!

    Sentiment
    • None
    Content
    • Variety of Meals
    May 02, 2024
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Sentiment Analysis (of 30 reviews)
44 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Factor_  based on online reviews collected from Trustpilot. The analysis helps Restaurant Owners, Food Industry Analysts, Customer Experience Managers, Market Researchers, Nutritionists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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