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This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
  • 80 users bookmarked
  • Who is this report for?
    • Healthcare App Developers
    • Digital Health Consultants
    • Customer Experience Managers
    • Medical Professionals
    • Healthcare Marketing Professionals
Mixed User Feedback on eDoctor: Opportunities for Enhancement

Unlock Insights with Our eDoctor Customer Feedback Report

The reviews for the eDoctor app present a mixed range of experiences from users. While many appreciate the app's utility, helpfulness, and promptness of responses from doctors, numerous complaints highlight issues such as payment failures, delayed responses, and poor customer service. Users have reported frustrations with the app's functionality, including login problems and unresponsive doctors during consultations. Some users praise the affordability and convenience of online consultations. However, there are significant concerns regarding the reliability of the service and its support. Overall, while eDoctor shows potential in improving healthcare accessibility, considerable improvements in user experience and service reliability are necessary to enhance customer satisfaction.

Source: Google Play Reviews of eDoctor - Know Your Health

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Customer Feedback Analysis of eDoctor - Know Your Health

Explore our in-depth analysis of eDoctor app reviews covering usability, service quality, and more to enhance healthcare delivery.

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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Featured Content
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  • App quá tệ, vào app cứ quay vòng vòng không thể sử dụng được.

    Sentiment
    • Negative
    Content
    • App Usability
    Dec 17, 2024

  • Tuyệt vời 🙌💯👍👏😍

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Nov 02, 2024

  • Lỗi Không kết nối được

    Sentiment
    • Negative
    Content
    • App Usability
    Sep 27, 2024

  • rất ok ạ!......

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Mar 16, 2024

  • Lỗi khi thanh toán tư vấn khám online

    Sentiment
    • Positive
    Content
    • Payment Issues
    Dec 16, 2023

  • 1 ứng dụng tốt giúp ích rất nhiều cho bệnh nhân và người nhà ạ

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Jul 21, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
40 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for eDoctor - Know Your Health based on online reviews collected from Google Play. The analysis helps Healthcare App Developers, Digital Health Consultants, Customer Experience Managers, Medical Professionals, Healthcare Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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