Positive Feedback on Dollar Loan Center Service and Staff
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Positive Feedback on Dollar Loan Center Service and Staff

Dollar Loan Center receives high praise for its fast and convenient service, friendly and helpful staff, and overall pleasant experience. Customers appreciate the efficient and simple process, with specific staff members like Rocio, Angie, and Marlene being highlighted for their exceptional service. However, a few reviewers express frustration over loan denials despite expectations. Despite varying experiences, Dollar Loan Center is commended for its quick service and helpfulness, particularly at locations like Sparks, Aliante, and Pahrump. The company's ability to provide temporary financial assistance efficiently is recognized, although some mention concerns about high interest rates.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Alexandra was professional

    Alexandra was professional and efficient and very likable! She’s dressed well and just sweet!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Dec 21, 2023
  • Angie R at the Aliante location was…

    Angie R at the Aliante location was awesome. 🤩 She was patient, very helpful, and empathetic.

    Sentiment
    • Positive
    Content
    • Gratitude for Assistance
    Dec 17, 2023
  • It was easy and fast very professional…

    It was easy and fast very professional mater totally a good experience Thanks

    Sentiment
    • Positive
    Content
    • Speed and Efficiency
    Dec 06, 2023
  • Quick and friendly

    Quick service, friendly staff, always very welcoming.

    Sentiment
    • Positive
    Content
    • Helpful and Friendly Staff
    Dec 06, 2023
  • Very helpful quick service in and out…

    Very helpful quick service in and out and very respectful to the customers needs

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Dec 05, 2023
  • Great contact over the phone

    Great contact over the phone. Have always been great to work with

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Dec 04, 2023
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Sentiment Analysis (of 30 reviews)
84 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Dollar Loan Center  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Marketing Professionals, Business Development Executives, Consumer Behavior Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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