DANA Dompet Digital Indonesia: Mixed User Feedback and Suggestions for Improvement
  • 71 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Unlock Insights with Our DANA App Feedback Report

DANA Dompet Digital Indonesia: Mixed User Feedback and Suggestions for Improvement

The reviews for DANA Dompet Digital Indonesia are mixed, with users appreciating the app's ease of use and functionality, while others face issues like difficulties in verifying accounts, errors, and unresponsive customer service. Some users encounter problems with specific features like bank transfers and top-up processes. Suggestions for improvement include offering alternative KTP verification methods and addressing technical glitches promptly to enhance the overall user experience.

Best for
  • Product Managers
  • UX/UI Designers
  • Customer Service Directors
  • Digital Marketing Specialists
  • Mobile App Developers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • KTP picture is always poor

    Provide other option for KTP like manual upload of a scan or something.

    Sentiment
    • Negative
    Content
    • User Experience
    Oct 11, 2021
  • Dana

    Sangat mudah menggunakan aplikasi dana trimakasih

    Sentiment
    • Positive
    Content
    • Ease of Use
    Oct 06, 2021
  • Parah

    Ini pertama kali pakai DANA tapi impression nya sangat buruk. Top up sih ok tapi pas mau kirim uang ke rekening bank selalu muncul “system is busy”. Udah berkali kali uninstalled dan reinstalled tetap saja muncul “system is busy”. Udah cek koneksi internet, fine aja ga ada masalah udah berbagai cara tetap saja “system is busy”. Sekarang uangku masih di DANA ga bisa di apa apain 🥲😰. Please care about customer experience don’t ignore the tiny issue!

    Sentiment
    • Negative
    Content
    • Top-Up Trouble
    Jun 12, 2021
  • Inovasi

    Saya berharap bisa jadi fitur payment di itunes

    Sentiment
    • Positive
    Content
    • Payment Feature Request
    May 15, 2021
  • It looks like a good app, but my phone number

    I don’t live in Indonesia, and I wish you could change your location. The thing is, my phone number doesn’t match Indonesia’s phone number quality,

    Sentiment
    • Positive
    Content
    • User Experience
    Apr 16, 2021
  • e-mail Verification’s Bug

    No matters how many I resend verification link and no matters what mail servers, DANA doesn’t send link verification. Fix it!

    Sentiment
    • Positive
    Content
    • Verification Issue
    Jan 22, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-6 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights from HDFC Bank App NRI User Feedback
    App Store Reviews 82
  2. Explore Thndr App Feedback Analysis: Key Insights for Success
    App Store Reviews 101
  3. Unlock Insights with the BonusFlaş User Feedback Report
    App Store Reviews 86
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for DANA Dompet Digital Indonesia based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Customer Service Directors, Digital Marketing Specialists, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.