Mixed Feedback on CUB All in One Mobile App: Urgent Improvements Needed
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Mixed Feedback on CUB All in One Mobile App: Urgent Improvements Needed

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The CUB All in One Mobile App has received a mix of reviews, highlighting significant performance issues and poor user experience. Many users reported slow loading times, frequent errors, and difficulty executing transactions. Complaints about customer service and account management, such as delays in account transfers and issues with debit card applications, were prevalent. While a few users praised the app's functionality and expressed gratitude for services, the overall sentiment indicates a need for substantial improvements in both the app's usability and the bank's customer support. Users are particularly frustrated with the app's outdated interface and reliability.

Source: Google Play Reviews of CUB All in one Mobile App

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Customer Feedback Analysis of CUB All in one Mobile App

Explore our critical analysis on CUB Mobile App with insights on customer feedback, usability & service issues.

Custom Date - Dec 26, 2024
Featured Content
  • Don't use this f......g app bank officer add a wrong email and now It can't changing. That's why I can't change my mpin or password all otp are going to that mail and now bank can't receive any of my complaint

    Sentiment
    • Negative
    Content
    • Account Management Difficulties
    Oct 07, 2024
  • Worst Bank of City union Bank eppa pathalam net work illa oru transaction panna mudiyatha Wast bank

    Sentiment
    • Negative
    Content
    • Transaction Delays
    Sep 14, 2024
  • Debitcard is not working for booking tickets in IRCTC portal

    Sentiment
    • Positive
    Content
    • Technical Issues
    Sep 14, 2024
  • I transferred the money to my zerodha account till now I didn't receive the money.it almost 3 hours now.need to improve your service recovery on time.i don't know where is my money now?🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️

    Sentiment
    • Negative
    Content
    • Transaction Delays
    Sep 12, 2024
  • Kindly improve. Wrost app...

    Sentiment
    • Negative
    Content
    • Customer Service Issues
    Sep 07, 2024
  • I recently transfer account in this bank from one place to another..almost they took 25 days to transfer the account and yet customer id address not changed..worst service..if we ask regarding this query worst response..if u r opening kindly prefer other nationalised bank

    Sentiment
    • Negative
    Content
    • Account Management Difficulties
    Sep 06, 2024
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Sentiment Analysis (limited preview)
13 Net Promoter
Score
Popular Topics (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for CUB All in one Mobile App based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Service Executives, Banking Professionals, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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