Constant Contact Customer Service Excellence and Performance Feedback
  • 71 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unlock Insights with Our Constant Contact Feedback Analysis

Constant Contact Customer Service Excellence and Performance Feedback

Constant Contact's customer service receives high praise for being patient, knowledgeable, and quick to resolve issues. However, some users faced challenges with slow performance and difficulty in canceling subscriptions. Overall, the support team was commended for their professionalism and helpfulness, making users feel valued and important.

Best for
  • Marketing Managers
  • Customer Service Directors
  • Business Owners
  • Email Marketing Specialists
  • Product Managers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • CeCe was UNBELIEVABLE PATIENT AND…

    CeCe was UNBELIEVABLE PATIENT AND KNOWLEDGEABLE. I was amazed and impressed with the level of attention and patience that she had in helping me resolve my problem!!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 19, 2024
  • Teresa was a great help for me today

    Teresa was a great help for me today! We discovered a fix I was willing to utilize, I’m using another browser, but all is well now. Thank you guys! Cheers! 🍻

    Sentiment
    • Positive
    Content
    • Technical Support Experience
    Apr 15, 2024
  • The knowledge of the rep was outstanding.

    The knowledge of the rep. We are big fans of constant contact. We should have switched a long time ago from Mail Chimp.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Appreciation
    Apr 05, 2024
  • Teresa was knowledge a patient…

    Teresa was knowledge a patient listener.She walked me through my account and answered all my questions. She showed me how to utilize tools and to free up space in my library. Very helpful!

    Sentiment
    • Positive
    Content
    • Account Management and Billing
    Mar 22, 2024
  • Michah was very helpful in navigating…

    Michah was very helpful in navigating my new monthly newsletter format

    Sentiment
    • Positive
    Content
    • Technical Support Experience
    Mar 21, 2024
  • Micah was extremely polite and helpful

    Micah was extremely polite and helpful. He went above and beyond helping me with all that I needed done.

    Sentiment
    • Positive
    Content
    • Technical Support Experience
    Mar 18, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
75 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
21 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. ZeroBounce Review: Boost Your Email Marketing Strategy
    Trustpilot Reviews 86
  2. Discover How Textedly Transforms Communication: Get the Report!
    Trustpilot Reviews 83
  3. Unlock KrispCall User Insights & Transform Your Business
    Trustpilot Reviews 100
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Constant Contact  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Customer Service Directors, Business Owners, Email Marketing Specialists, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.