Analysis of User Reviews for Stockal: Issues and Feedback Summary
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Analysis of User Reviews for Stockal: Issues and Feedback Summary

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The reviews for the Stockal app reflect a mix of user experiences, with significant concerns about the app's functionality and customer support. Many users report issues with authentication, fund transfers, and order processing, often leading to frustration and financial risk. Some users praise the platform, noting its potential for investing in U.S. stocks, but these positive comments are overshadowed by complaints regarding reliability and responsiveness. The lack of important features like dark mode and portfolio allocation displays further detracts from user satisfaction. Overall, the app appears to require substantial improvements to enhance user experience and instill confidence in its services.

Source: Google Play Reviews of Stockal - US Stocks & ETFs

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Customer Feedback Analysis of Stockal - US Stocks & ETFs

Explore our in-depth analysis of Stockal app user reviews, uncovering key insights into customer feedback and app functionality issues.

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Custom Date - Dec 22, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Terrible...it's not allowing to place buy/ sell order and the customer care says to check on desktop/ Web. Then what is the app for??

    Sentiment
    • Negative
    Content
    • Order Processing Delays
    Nov 12, 2024

  • Pretty good app for investing in usa stocks

    Sentiment
    • Positive
    Content
    • General User Experience
    May 20, 2024

  • Waste app. Customer support and KYC process are pathetic. No clue why are they actually working.. Don't waste your time in this app

    Sentiment
    • Negative
    Content
    • Customer Support Experience
    Feb 25, 2024

  • Unable to update this app, only showing update app. Facing this issue from last 6 month. Could you please help on this

    Sentiment
    • Negative
    Content
    • App Update Problems
    Dec 07, 2023

  • Long prolonged outage for research materials

    Sentiment
    • Negative
    Content
    • General User Experience
    Oct 11, 2023

  • stockal app need some major improvement in user interface ☹️

    Sentiment
    • Negative
    Content
    • User Interface Improvements
    Sep 07, 2023
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Sentiment Analysis (limited preview)
-40 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Stockal - US Stocks & ETFs based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Customer Support Managers, Financial Analysts, Investment Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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