Overview of User Feedback on SpareRoom App: Pros and Cons
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  • Who is this report for?
    • Real Estate Developers
    • Property Managers
    • Market Researchers
    • App Developers
    • Customer Experience Strategists
Overview of User Feedback on SpareRoom App: Pros and Cons

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The SpareRoom app has received mixed reviews from users. Many appreciate its user-friendly interface and effective service in securing lodgers and rooms quickly. However, several users report significant issues, including frequent logouts, spam messages, and a lack of response from landlords. The introduction of a subscription model has drawn criticism for exploiting users, particularly amid the ongoing rental crisis. Users have also called for improvements such as better filtering options, an archive for messages, and a feedback mechanism for tenants. While some users express satisfaction with customer service and overall functionality, others feel disillusioned by fake profiles and the app's evolving limitations.

Source: App Store Reviews of SpareRoom

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Customer Feedback Analysis of SpareRoom

Insightful SpareRoom App Feedback Analysis Report: Discover user experiences, functionality issues, and improvement suggestions.

Custom Date - Feb 26, 2025
Featured Content
  • Frustrating!!
    Sentiment
    • Negative
    Content
    • Room Availability
    Sep 16, 2024
  • Amazing
    Sentiment
    • Positive
    Content
    • User Experience
    Sep 13, 2024
  • Renee
    Sentiment
    • Negative
    Content
    • User Experience
    Sep 05, 2024
  • Broken map
    Sentiment
    • Negative
    Content
    • App Functionality
    Jun 17, 2024
  • Update search button bug
    Sentiment
    • None
    Content
    • App Functionality
    Jun 16, 2024
  • Meh
    Sentiment
    • Negative
    Content
    • User Experience
    Jun 10, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-30 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for SpareRoom based on online reviews collected from App Store. The analysis helps Real Estate Developers, Property Managers, Market Researchers, App Developers, Customer Experience Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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