CEX.IO Review Summary: Mixed Feedback on Withdrawals and Support
  • 72 users bookmarked
  • Who is this report for?
    • Financial Analysts
    • Customer Experience Managers
    • Compliance Officers
    • Cryptocurrency Investors
    • Product Managers
CEX.IO Review Summary: Mixed Feedback on Withdrawals and Support

Unlock Insights with Our Comprehensive CEX.IO Feedback Report

CEX.IO has garnered mixed reviews, with customers expressing frustration over withdrawal processes, unresponsive customer support, and account blockages. Complaints include funds being held without reasons, verification issues, and difficulty in withdrawing funds. Some users have accused the platform of being a scam and have had negative experiences with customer service. Despite some positive feedback on the platform's ease of use, ongoing issues with withdrawals and support seem to be prevalent.

Source: Trustpilot Reviews of CEX.IO 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
63 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of CEX.IO 

Insightful CEX.IO customer feedback analysis report covering withdrawal issues, support complaints, and more.

Export
Custom Date - Dec 24, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Useless exchange I can't verify my KYC…

    Useless exchange I can't verify my KYC they want serial number... What does serial number has to do with ID. Are we opening a criminal case here or what?Useless nje

    Sentiment
    • Negative
    Content
    • Account Verification Problems
    Mar 21, 2024
  • Worst Ever Exchange!

    I got Robbed. I purchased $975 worth of Bitcoin I was only able to transfer $683. Stay Away!

    Sentiment
    • Negative
    Content
    • Scam Allegations
    Mar 17, 2024
  • Avevo già scritto una recensione…

    Avevo già scritto una recensione negativa perché non mi facevano più accedere al mio account con 4,5 Bitcoin......ora hanno chiuso e non e più possibile accedere al loro indirizzo ... truffatori

    Sentiment
    • Negative
    Content
    • Accessibility and Lockout Troubles
    Mar 07, 2024
  • They are not professional

    They are not professional , Not have support directly everything work with chat bot , deposit is fine and beautiful but when request payout is not easy (cheaters)

    Sentiment
    • Negative
    Content
    • Platform Functionality Concerns
    Mar 04, 2024
  • 100% scam scam scam

    100% scam scam scam. Did deposit money, impossible to do anything to transfer or withdraw. They have "fake error" in page when trying to transfer money. All 5 stars reviews are fake. Please read 1 stars

    Sentiment
    • Negative
    Content
    • Scam Allegations
    Feb 21, 2024
  • CEX.IO don't send SMS to my number for…

    CEX.IO don't send SMS to my number for verification so I couldn't log in to my account. Support advised to disable 2FA, and I tried to disable 2FA twice, but attempts were unsuccessful. CEX.IO is still blocking my account. Be aware.

    Sentiment
    • Negative
    Content
    • Accessibility and Lockout Troubles
    Feb 12, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-84 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
63 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: CoinList Customer Feedback Analysis Report
    Trustpilot Reviews 86
  2. Unlock Airtm User Insights: Customer Feedback Analysis Report
    Trustpilot Reviews 79
  3. Unlock BitMart Customer Insights: Exclusive Report
    Trustpilot Reviews 81
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for CEX.IO  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Experience Managers, Compliance Officers, Cryptocurrency Investors, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.