Issues with Charly Cares | Oppas App Usability and Performance
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Issues with Charly Cares | Oppas App Usability and Performance

Charly Cares | Oppas App faces significant usability issues with the app, including bugs, unresponsive buttons, and frequent crashes. Users express frustration with subscription management problems, lack of communication, and difficulties in using the app on newer iPhone models. Despite positive feedback on the babysitting service, the app's poor performance hinders a seamless experience for both parents and babysitters. Improvement in app functionality, responsiveness, and user experience is crucial for enhancing customer satisfaction.

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Custom Date - May 15, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Slechte app

    Wat een goed idee maar echt hele slechte app, niks werkt en moet constant app afsluiten om weer op de home pagina te komen. Zonde!

    Sentiment
    • Negative
    Content
    • App Functionality
    Nov 14, 2023
  • Slecht app en veel last minute afzeggingen

    De app is ontzettend gebruiksonvriendelijk, zelfs na alle ‘ux’ verbeteringen. Veel angels zeggen lastminute af.

    Sentiment
    • Negative
    Content
    • User Interface
    Oct 06, 2023
  • Challenge to stop subscription

    It’s been 3 months I still couldn’t stop subscription. At first, it was an error, then I found another way but they still got my money for nothing.

    Sentiment
    • Negative
    Content
    • Payment and Charges
    May 25, 2023
  • App se Atora

    Me salió un mensaje donde dice que la app tuvo un update pero en verdad se atora muchísimo . Es súper estresante que no se pueda usar bien

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 03, 2023
  • Toolbar on top of the app doesn’t work on the Iphone 14 Pro

    The top toolbar is placed over the watch in the Iphone 14 pro and for this reason the buttons like to go back to a previous window doesn’t work.

    Sentiment
    • Negative
    Content
    • User Interface
    Apr 12, 2023
  • Heel sloom

    Vreselijk slome app + de berichten kan je soms niet openen en dan kan ik geen contact opnemen met de ouders, heel vervelend

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 03, 2023
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Sentiment Analysis (of 30 reviews)
-87 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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