Mixed Reviews and Concerns: Bookabuilderuk Customer Feedback Analysis
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Mixed Reviews and Concerns: Bookabuilderuk Customer Feedback Analysis

Bookabuilderuk has received mixed reviews, with customers expressing satisfaction with some contractors while others have reported negative experiences, including scams and poor service. Complaints center around issues such as lack of quality control, unresponsive customer service, and allegations of fraudulent practices. While some users praise specific builders for their professionalism and quality work, others warn against unreliable tradesmen found through the platform. Overall, there are concerns about the legitimacy and effectiveness of Bookabuilderuk in connecting customers with trustworthy contractors.

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  • Home Service Marketing Professionals
  • Customer Experience Analysts
  • Building Contractors
  • Real Estate Agents

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • LYING THIEVING SHOWER OF CRAP

    Lying thieving shower of CRAP. Beware they prey on the vulnerable DO NOT USE BOOKABUILDER WASTE OF MONEY BLATANTLY LIED TO.EXTRACTED MORE MONEY BY LYING AGAIN.DO NOT USE BOOKABUILDER.

    Sentiment
    • Negative
    Content
    • Negative Experience and Warning
    Mar 20, 2024
  • I would give them zero stars

    I would give them zero stars. Absolute scam artists. Paid ÂŁ800 for the year, not 1lead, nobody answers the phone. Absolute joke of a company.

    Sentiment
    • Negative
    Content
    • Scam and Fraud Alerts
    Mar 04, 2024
  • They are now listening to the people…

    They are now listening to the people who actually do the work & getting rid of wasteful public who waste the time of self employed men & woman.

    Sentiment
    • Positive
    Content
    • Trustworthiness and Reliability
    Mar 01, 2024
  • Supplied plenty of work

    Supplied plenty of work, very positive attitude and can speak to people in personn. Many tools to help invoice and get paid on time, good value for money.

    Sentiment
    • Positive
    Content
    • Builder Recommendations
    Jan 25, 2024
  • Avoid

    Avoid. Terrible for leads and impossible to reach customer services etc. Scam.

    Sentiment
    • Negative
    Content
    • Scam and Fraud Alerts
    Jan 22, 2024
  • Tradesman don’t buy into this it’s a scam

    Tradesman don’t buy into this it’s a scam!Been with them for 6weeks now and not even one job from them.Had 3 leads sent though which all seem to be fake as I’m unable to make contact with any of them!Really disappointing that i actually feel for the clever sales tactics.

    Sentiment
    • Negative
    Content
    • Scam and Fraud Alerts
    Oct 20, 2023
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Sentiment Analysis (of 30 reviews)
-20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Bookabuilderuk  based on online reviews collected from Trustpilot. The analysis helps Construction Managers, Home Service Marketing Professionals, Customer Experience Analysts, Building Contractors, Real Estate Agents to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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