Better World Books: Mixed Customer Feedback on Delivery and Book Conditions
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Better World Books: Mixed Customer Feedback on Delivery and Book Conditions

Better World Books receives mixed reviews from customers. While many praise the fast delivery and good book conditions, some complain about receiving damaged or defective books. The company's pricing and selection are generally appreciated, but there are concerns about customer service in case of issues with orders.

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Custom Date - May 28, 2024
Featured Content
  • Great experience!

    Great prices and the books arrived quickly. I feel good ordering books from BWBs!

    Sentiment
    • Positive
    Content
    • Price and Selection
    Apr 25, 2024
  • Great service

    Fast delivery, book quality was as described

    Sentiment
    • Positive
    Content
    • Book Condition
    Apr 12, 2024
  • Happy with my purchase

    The book arrived quickly and was in good condition.

    Sentiment
    • Positive
    Content
    • Book Condition
    Apr 11, 2024
  • Efficient company

    Efficient company, books arrive promptly. I’m very pleased with the service.

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Apr 11, 2024
  • Arrived today

    Arrived today, well mpacked and dry in spite of the rain.

    Sentiment
    • Positive
    Content
    • Packaging Quality
    Apr 09, 2024
  • Arrived in good condition

    The book arrived when it should have, and in good condition. Thanks BWB!

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Apr 08, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Better World Books  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Experience Analysts, Supply Chain Specialists, Marketing Professionals, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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