OpenRoad Lending: Positive Reviews on Savings and Customer Service
Unlock Insights with OpenRoad Lending Feedback Analysis
OpenRoad Lending receives mostly positive reviews for their refinancing services, with customers highlighting savings on monthly payments, excellent customer service, and ease of the process. Some negative feedback includes concerns about misleading offers and potential credit inquiries. Overall, customers appreciate the professionalism and efficiency of OpenRoad Lending in helping them refinance their vehicles.
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Customer service was great and the process was mostly done through my phone job verification through workday and insurance verification by a similar verification engine everything was fast, easy, and convenient. Highly recommend!
Sentiment
Positive
Content
Ease of Process and Communication
Mar 29, 2024
Scam company that sells your…
Scam company that sells your information. My rate was gonna go up 7 percent and 100 dollars a month for a term longer than originally financed. They con you into thinking you have a deal and can save money just so they can sell your credit info and do several hard inquiries. They’re a scam and wouldn’t recommend.
Sentiment
Negative
Content
Scam Alert and Misleading Practices
Feb 14, 2024
Professional Organization
OpenRoad Lending is a professional organization that provides a valuable refinancing service. It’s been a pleasure
Sentiment
Positive
Content
Customer Service Excellence
Jan 30, 2024
Great service
Alan & Ian were great throughout the whole process. It was easy with a pretty fast turnaround.
Sentiment
Positive
Content
Helpful and Informative Agents
Jan 16, 2024
Open road lending made it possible …
Open road lending made it possible for me to cut my interest rate in half save money on monthly payments.
Sentiment
Positive
Content
Savings and Lowering Payments
Jan 12, 2024
Excellent customer service
Excellent customer service, helpful throughout the process. Highly recommend OpenRoad!!
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This page displays purchase options and a preview of the customer feedback analysis report for OpenRoad Lending based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Marketing Professionals, Automotive Financing Consultants, Business Development Executives to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
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