OpenRoad Lending: Positive Reviews on Savings and Customer Service
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OpenRoad Lending: Positive Reviews on Savings and Customer Service

OpenRoad Lending receives mostly positive reviews for their refinancing services, with customers highlighting savings on monthly payments, excellent customer service, and ease of the process. Some negative feedback includes concerns about misleading offers and potential credit inquiries. Overall, customers appreciate the professionalism and efficiency of OpenRoad Lending in helping them refinance their vehicles.

Best for
  • Financial Analysts
  • Customer Service Managers
  • Marketing Professionals
  • Automotive Financing Consultants
  • Business Development Executives

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Customer service was great and the…

    Customer service was great and the process was mostly done through my phone job verification through workday and insurance verification by a similar verification engine everything was fast, easy, and convenient. Highly recommend!

    Sentiment
    • Positive
    Content
    • Ease of Process and Communication
    Mar 29, 2024
  • Scam company that sells your…

    Scam company that sells your information. My rate was gonna go up 7 percent and 100 dollars a month for a term longer than originally financed. They con you into thinking you have a deal and can save money just so they can sell your credit info and do several hard inquiries. They’re a scam and wouldn’t recommend.

    Sentiment
    • Negative
    Content
    • Scam Alert and Misleading Practices
    Feb 14, 2024
  • Professional Organization

    OpenRoad Lending is a professional organization that provides a valuable refinancing service. It’s been a pleasure

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Jan 30, 2024
  • Great service

    Alan & Ian were great throughout the whole process. It was easy with a pretty fast turnaround.

    Sentiment
    • Positive
    Content
    • Helpful and Informative Agents
    Jan 16, 2024
  • Open road lending made it possible …

    Open road lending made it possible for me to cut my interest rate in half save money on monthly payments.

    Sentiment
    • Positive
    Content
    • Savings and Lowering Payments
    Jan 12, 2024
  • Excellent customer service

    Excellent customer service, helpful throughout the process. Highly recommend OpenRoad!!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Aug 21, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for OpenRoad Lending  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Marketing Professionals, Automotive Financing Consultants, Business Development Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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