Openly Insurance Reviews: User-Friendly Platform with Efficient Quoting and Issuing Process
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Openly Insurance Reviews: User-Friendly Platform with Efficient Quoting and Issuing Process

Customers praise Openly for its user-friendly and easy-to-use platform for quoting and issuing insurance policies. Positive feedback highlights the quickness, simplicity, and efficiency of the system. However, some users express dissatisfaction with delayed refunds and claim denials, impacting their overall experience.

Best for
  • Insurance Agents
  • Product Managers
  • Customer Service Executives
  • Marketing Analysts
  • User Experience Designers

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Custom Date - May 21, 2024
Featured Content
  • Smooth easy process from quote to bind

    Smooth easy process from quote to bind

    Sentiment
    • Positive
    Content
    • Quoting Process
    Apr 16, 2024
  • Buyer beware

    Buyer beware! Poor customer service. Refused to pay for items listed under policy coverage due to wind damage. Had pictures of the damage but still wouldn't cover the damage. Read from a script and wouldn't allow you to speak to a supervisor. 750k home and only willing to give 10k for the roof. Sound fair to you!?

    Sentiment
    • Negative
    Content
    • Claim Denial
    Apr 12, 2024
  • Love the website interface

    Love the website interface. Super easy to use! Love the simplicity

    Sentiment
    • Positive
    Content
    • User Interface
    Feb 22, 2024
  • Needed to open a chat and was taken…

    Needed to open a chat and was taken care of immediately!

    Sentiment
    • Positive
    Content
    • Customer Service
    Feb 18, 2024
  • System is easy to use

    System is easy to use, quick to rate, and overall a good experience. coverage offered is phenomenal! Proud to be an Openly agent!

    Sentiment
    • Positive
    Content
    • Coverage Satisfaction
    Feb 16, 2024
  • Easy system to navigate through and…

    Easy system to navigate through and quote, to find the insured and make changes or verify payments.

    Sentiment
    • Positive
    Content
    • User Interface
    Feb 16, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Openly   based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Product Managers, Customer Service Executives, Marketing Analysts, User Experience Designers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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