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OpenBox Roofing: Trusted Quality and Exceptional Customer Service

Unlock Insights with OpenBox Roofing Customer Feedback Report

8040 Castleway Dr, Indianapolis, IN 46250, United States

OpenBox Roofing has consistently received positive feedback for its exceptional customer service, professionalism, and quality of work. Notable mentions include team members like Adam Jacobs, Donny Freeman, and Niles Hall, who are praised for their expertise and responsiveness. Clients appreciate the thorough evaluations and honest recommendations provided, which often result in repairs rather than unnecessary replacements. The company's attention to detail, commitment to customer satisfaction, and efficient cleanup after projects have also been highlighted. Despite a few contrasting experiences, the overwhelming sentiment is one of trust and reliability, making OpenBox Roofing a highly recommended choice for roofing needs.

Source: Google Business Reviews of OpenBox Roofing

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Customer Feedback Analysis of OpenBox Roofing

Explore OpenBox Roofing's customer feedback analysis report for insights on service quality and customer satisfaction.

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Custom Date - Dec 07, 2025
Popular Phrases (limited preview)
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  • Left garbage nails and tools on my driveway, forman tried to ignore me when I pointed it out, use Rojas Roofing instead

    Sentiment
    • Negative
    Content
    • Professionalism
    May 30, 2025

  • Adam was very helpful diagnosing the problem and reviewing our options. The new siding and trim stopped the leaks and looks great also.

    Sentiment
    • Positive
    Content
    • Quality of Workmanship
    Nov 08, 2024

  • Adam Jacobs has been great to work with - prompt, professional, and thorough. I highly recommend Open Box Roofing.

    Sentiment
    • Positive
    Content
    • Professionalism
    Oct 11, 2024

  • Adam listened to my needs and the open box team hit it out of the park with the work they did on my home!! So thankful for Adam and this group!

    Sentiment
    • Positive
    Content
    • Quality of Workmanship
    Sep 26, 2024

  • Great Company! Donny, is as honest as the come. Hardworking family man!

    Sentiment
    • Positive
    Content
    • Honesty and Integrity
    Sep 25, 2024

  • Donny Freeman was on-time, professional, and provided honest feedback. OpenBox is someone you can trust and will want to work with!

    Sentiment
    • Positive
    Content
    • Responsive and Timely
    Sep 25, 2024
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Sentiment Analysis (limited preview)
94 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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