Naviti Resort: A Family-Friendly Getaway with Mixed Reviews on Food Quality
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Naviti Resort: A Family-Friendly Getaway with Mixed Reviews on Food Quality

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The Naviti Resort is a family-friendly destination in Fiji with a warm atmosphere and dedicated staff. Many guests praised the all-inclusive package, highlighting value in food and drink offerings. However, reviews reflected mixed feelings about food quality, with some finding the buffet repetitive and lacking freshness. While the resort offers a variety of activities and entertainment, a few guests expressed concerns about service delays at bars and restaurants. Positive comments focused on the cleanliness of the premises and the friendliness of the staff, who often treat guests like family. Despite some dated facilities and pool maintenance issues, many visitors enjoyed their stay and expressed a desire to return.

Source: Tripadvisor Reviews of The Naviti Resort

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Customer Feedback Analysis of The Naviti Resort

Explore the mixed reviews on food, staff hospitality & more in our Naviti Resort feedback analysis. Boost your hospitality insights.

Custom Date - Dec 26, 2024
Featured Content
  • Absolutely best resort we have ever experienced!

    We had the most amazing experience together as a family at The Naviti! Food was beautiful every single meal, drinks with served with a smile. The inclusive deal was definitely worth it all for a family of 6+ a baby. Greeted every morning from our favourite resort mother Ana! She made sure we had a table for 6, an always bought a high chair for our 11month old. My kids adored her 100% an was very sad to go. Our housekeeping lady was spot on every time! She waited until the room was free (of children, baby or hubby napping) and bought fresh towels, freshly made beds & topped up my coffees. I would take Rosa home in a heartbeat if I could!Hands down the best experience we have ever experienced! They treat you like family like you are home ❤️❤️❤️We will be back next year & make it a annual family trip ☺️

    Sentiment
    • Positive
    Content
    • Family Friendly Activities
    Jul 01, 2023
  • Thank you Naviti

    Very greatful for the whole Naviti experience and would highly recommend this to any family and or couples.Traveling to the resort is about 2 hours, but believe me, it worth the wait. With new restrictions of travelling with COVID, the staff were so helpful through the whole process. Hand sanitizer on hand, regular temp check and reminders of social distancing and face masks. All staff are so beautiful, helpful and so welcoming. At reception, drinks and drums on arrival! In the restaurant we had the same staff almost daily that would know our orders, at the pool your drinks were poured before you could order, and the staff in activities that made you feel so welcome with many laughs and captain Nemo for our day tour. I would highly recommend this resort, and will be booking another visit! 😁

    Sentiment
    • Positive
    Content
    • Family Friendly Activities
    Mar 01, 2022
  • Best Holiday

    I would like to say that the Naviti Resort is the most relaxing place to go and have a holiday, All the staff are so friendly and will do anything for you, they treat you like family. the food is lovely so much variety for all 3 meals in the main restaurant, the Italian and Chiness restaurants are great as well the steak is to die for. I would like to congratulate all the staff from the management down on how well they are doing everything under all the covid pandemic rules, all staff wear there musk and gloves all the time, there is hand sanitiser everywhere and they take your temperature as well. we were there for 7 days from the 14 th January till the 21 st and did not have one complaint, my Husband and I will be going back again later this year.

    Sentiment
    • Positive
    Content
    • Staff Hospitality
    Jan 01, 2022
  • Great family or couples resort

    I just returned from my 3rd trip to the Naviti Resort. The staff are beautiful people, very friendly and helpful. We had the all inclusive package which I highly recommend, which includes all meals and drinks (even alcohol) even if you are not a drinker, this package will save you money. It is not as fancy as some of the big name resorts in Fiji ( which in my opinion is a good thing) you will feel right at home walking around in footy shorts and a singlet with a drink in your hand! The kids will love all the free activities and kids club with something different everyday and wonderful entertainment every night! You will become a Naviti family member in no time!! All the staff are great but if you see Mini or DJ Les definitely say hello

    Sentiment
    • Positive
    Content
    • Staff Hospitality
    Feb 01, 2020
  • Fun family holiday with friendly service

    We stayed at Naviti in August with a group of relatives for a family celebration. We had a great time, rooms were very comfortable and clean and the staff were so friendly. The food was okay, I preferred dining at the other restaurants and liked them more than the buffet. The all inclusive deal was a good way to travel. We certainly enjoyed the beautiful pool and swim up bar and there were so many activities to do onsite that we didn't feel the need to leave the resort for day trips. It's a very family friendly resort. If you are travelling as a couple I would think there'd be more private and upmarket resorts to choose from elsewhere but if travelling as a family or a large group then Naviti is an excellent choice.

    Sentiment
    • Positive
    Content
    • Family Friendly Activities
    Feb 01, 2020
  • Bula!

    We have just had the best holiday at Naviti Resort this past week. None of us had ever been to Fiji and weren’t sure what we had gotten ourselves in for with an all inclusive resort. Turns out we had hit the jackpot. The staff went out of their way to ensure you had everything you needed. They also ran fabulous activities and always remembered your drink orders! In particular Caption Josh, Marley and the singers and staff at the adults only restaurant really made our trip special. The all inclusive package was fabulous and we enjoyed being able to dine at multiple restaurants under the deal. Only improvements we could see was not having to sign after every drink or meal you ordered. Not only a huge waste of paper it’s time consuming when could be done in a different more effective way. Naviti resort ticked all our boxes and we can not wait to return!!!!

    Sentiment
    • Positive
    Content
    • All Inclusive Package
    Jan 01, 2020
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Sentiment Analysis (limited preview)
63 Net Promoter
Score
Popular Topics (limited preview)
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