Mixed User Reviews Highlight Issues with My Orange Egypt App
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Mixed User Reviews Highlight Issues with My Orange Egypt App

The 'My Orange Egypt' app has received mixed reviews from users, highlighting both strengths and weaknesses. Positive feedback praises the app as useful and excellent, particularly for its service management. However, frequent issues such as app crashes, loading delays, and problems with payment functionalities have frustrated many users. Complaints also include dissatisfaction with customer service and concerns about unexpected charges and data management. While some users express loyalty to the Orange network, others warn against joining due to perceived scams and poor service quality. Overall, the app requires significant improvements to enhance user experience.

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Custom Date - Nov 14, 2024
Featured Content
  • عادت ريمه لعادتها القديمة..وعدنا للفتح عن طريق الموبايل داتا... عجيب

    Sentiment
    • Negative
    Content
    • User Experience
    Oct 29, 2024
  • شركة اورانج من الشركات العظيمة في المجال متمكنة من عملها بدرجة كبيرة ولكن في سرقة العملاء واختفاء الرصيد في ظروف غامضة ولا تجد استجابة من خدمة العملاء ولاموظفين الشركة فعلا أسوء شركة اتصالات في مصر لا انصح أي مشترك جديد بالانضمام إلي اورانج وشكرا

    Sentiment
    • Negative
    Content
    • Customer Service Complaints
    Oct 28, 2024
  • Excellent and alot of issues are fixed but there's an issues with payments and delay for loading data. For home internet

    Sentiment
    • Positive
    Content
    • Payment Problems
    Oct 27, 2024
  • شكره ممتازه وتطبيق ممتاز

    Sentiment
    • Positive
    Content
    • Positive Feedback
    Oct 25, 2024
  • اقسم بالله شركة نصابة وتسرق العملاء انا حولت خطي لاورانج وقالي في عرض علي التحويل لما تشترك في باقة فري ماكس 35 حيجيلك 20000 وحدة لمدة 6 اشهر ولكن لم يتم تنفيذ العرض غير شهر واحد وبعد كده مفيش برغم وجود رصيد وتفعيل الباقة في معادها وكلمت خدمة العملاء و عملت شكوي اكتر من مرة ولكن المسؤول اللي بيراجع الشكوي تقريبا مش بيفهم والموضوع كله نصب ويقولي لا يوجد مشكلة علي الخط يعني مش فاهم

    Sentiment
    • Negative
    Content
    • Promotional Offer Disputes
    Oct 24, 2024
  • ازبل شبكة في مصر سيئة للغاية اندم لانني شريت خط من اورانح

    Sentiment
    • Negative
    Content
    • Network Reliability
    Oct 21, 2024
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Sentiment Analysis (of 30 reviews)
0 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for My Orange Egypt based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Customer Service Managers, Product Managers, Marketing Professionals, Telecommunication Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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