Monzo is a comfortable and clean banking app with trusted, high tech features. However, there have been complaints about account freezes and lack of customer support. Despite these issues, many users find the app easy to use and appreciate its budgeting tools and real-time notifications.Best for
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A surprisingly friendly app for a bank. Firstly, it’s very clear and secondly, you feel it cares about what your finances! Because it allows you to see spending patterns and personalise things. Super fast adding in of money from my everyday different bank. For me it’s just very user friendly, very fast. And of course the obvious: the card saves me fees when I’m travelling abroad.
I m with Monzo family last 4 years and
Always get amazing service no matter what
Anything happened Monzo always solves the matter magical way
Thanks and happy 2024 to all team
Fantastic bank, easy to use and the pots for saving are great.
Monzo had a bug that dropped my tax payer id from the reference field when I sent payment to HRMC. Big hassle. Over ten thousand pounds misplaced. Had to call HRMC and track down. If I wasn’t careful it could have cost me significant tax penalties.
What an unacceptable bug, and in follow up with support team Monzo acknowledge their bug but failed to take any accountability or apologize. Disappointing!
I used the app since 2019. Monzo is very comfortable and clean banking app. Fastest, trusted, high tech, clear, best features inside. I really love it.
Great app, generally easy to use but savings pots are now harder to access since the format changed
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