LensFactory Review Summary: Accurate Lenses, Excellent Service, Fast Turnaround
  • 96 users bookmarked
  • Who is this report for?
    • Optometrists
    • Eyewear Product Managers
    • Customer Experience Strategists
    • Optical Retail Managers
    • Marketing Professionals in Eyewear Industry
LensFactory Review Summary: Accurate Lenses, Excellent Service, Fast Turnaround

Unlock Insights with LensFactory Customer Feedback Report

LensFactory receives positive feedback for accurate lenses, excellent service, fast turnaround, and fitting lenses into old frames. Customers appreciate the quality, pricing, and customization options. Some minor issues include delays, communication gaps, and initial inaccuracies that were promptly resolved.

Source: Trustpilot Reviews of LensFactory 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of LensFactory 

Explore our comprehensive LensFactory feedback report covering lens quality, service, prices, and more to enhance your offerings.

Export
Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Accurate Rx and timely work

    Accurate Rx and timely work! I will keep using Lens Factory.

    Sentiment
    • Positive
    Content
    • Prescription Accuracy
    Mar 31, 2024
  • Great service

    Frames broke while the lenses were being replaced. They got new identical frames at no cost to me

    Sentiment
    • Positive
    Content
    • Frame Compatibility
    Mar 02, 2024
  • Costumer service is amazing they did a…

    Costumer service is amazing they did a virtual customized service for my high miopĂ­a prescription and work closely with me

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Feb 12, 2024
  • Took way to long to get my glasses and…

    Took way to long to get my glasses and failed to return original broken frames

    Sentiment
    • Negative
    Content
    • Order Turnaround Time
    Feb 08, 2024
  • Shipping packaging

    Shipping packaging Quality of product Pricing

    Sentiment
    • Positive
    Content
    • Frame Compatibility
    Feb 07, 2024
  • Great service

    Great service. Timely and did a beautiful job. 5 STARS.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Feb 05, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
76 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
41 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Explore Boots Opticians Customer Feedback Insights
    Trustpilot Reviews 97
  2. Unlock Vooglam Eyewear Insights: Quality, Style & Service
    Trustpilot Reviews 71
  3. Unlock Insights with SmartBuyGlasses Customer Feedback Report
    Trustpilot Reviews 87
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for LensFactory  based on online reviews collected from Trustpilot. The analysis helps Optometrists, Eyewear Product Managers, Customer Experience Strategists, Optical Retail Managers, Marketing Professionals in Eyewear Industry to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.