Mixed Reviews for Koa's House: Great Products but Inconsistent Service
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Mixed Reviews for Koa's House: Great Products but Inconsistent Service

Koa's House receives mixed reviews, with some customers praising the great products, customer service, and fast delivery, while others express frustration over issues like pricing discrepancies, slow customer service, and unresponsive communication. The store offers a variety of high-quality pet products, but there seem to be inconsistencies in stock availability and order processing, leading to dissatisfaction among some customers.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Delivery was prompt and got everything…

    Delivery was prompt and got everything I needed earlier than expected. Thank you!

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Mar 15, 2023
  • Had tried to find this product online…

    Had tried to find this product online multiple places. Koa had best availability & price.

    Sentiment
    • Positive
    Content
    • Product Selection
    Oct 10, 2020
  • Great store to get hard to find treats…

    Great store to get hard to find treats for my pups! Fast shipping and always find what I need easily!

    Sentiment
    • Positive
    Content
    • Product Selection
    May 09, 2020
  • Thanks for the free shipping

    Thanks for the free shipping. Quick delivery.I will order from you again. Thank you

    Sentiment
    • Positive
    Content
    • Shipping Experience
    May 07, 2020
  • Kia always delivers promptly regardless…

    Kia always delivers promptly regardless of vivid 19

    Sentiment
    • Positive
    Content
    • Shipping Experience
    May 06, 2020
  • We love Koa's House

    We love Koa's House! Always reliable, the best products and great customer service!

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 18, 2020
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Sentiment Analysis (of 30 reviews)
64 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Koa's House  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Directors, Marketing Analysts, Product Managers, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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