Jenson USA: Quick Shipping, Excellent Service, Great Prices
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Jenson USA: Quick Shipping, Excellent Service, Great Prices

Jenson USA receives praise for quick shipping, excellent customer service, and great prices. Customers appreciate the knowledgeable staff, easy online purchasing process, and quality products. Positive feedback is given for resolving issues promptly and efficiently. Some reviews mention excessive packaging and suggest improvement in communication. Overall, Jenson USA is commended for offering good deals, accurate orders, and a user-friendly website.

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  • Product Managers
  • Customer Service Executives
  • E-commerce Specialists

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Quick response

    Quick response to inquiries and return requests. Everything smooth and orders were correct. Just wish manufacturer sizing was as good.

    Sentiment
    • Positive
    Content
    • Ease of Ordering and Website
    Mar 14, 2024
  • Website was easy to use

    Website was easy to use. Good pricing. Products arrived in just a couple days!

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Mar 13, 2024
  • I received the product on time and…

    I received the product on time and exactly what I ordered and the price was semi reasonable… but everything works great

    Sentiment
    • Positive
    Content
    • Price and Deals
    Mar 13, 2024
  • Happy With Service

    Cameron resolved my issue quickly once we started talking via text.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 12, 2024
  • Great experience

    Great experience! Rotor damaged in shipping and they sent me a new one right away, no questions asked

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 12, 2024
  • Lucky

    My bike is very old and was luckey Jensen had the brake caliper I needed.

    Sentiment
    • Positive
    Content
    • Bike Assembly and Components
    Mar 12, 2024
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Sentiment Analysis (of 30 reviews)
92 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Jenson USA  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Marketing Professionals, Product Managers, Customer Service Executives, E-commerce Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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