Customer Feedback Analysis for İşCep App
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Customer Feedback Analysis for İşCep App

Mixed customer feedback for İşCep app is evident, with users praising its functionality and ease of use for traditional banking tasks while also highlighting technical issues, user interface changes, and difficulties faced by international customers. Suggestions include adding more currency exchange options, improving account security measures like Face ID, and addressing communication challenges for users living abroad.

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  • Product Managers
  • Customer Experience Specialists
  • Mobile App Developers
  • Banking Executives
  • Market Researchers

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Custom Date - May 20, 2024
Featured Content
  • Best bank and always good at delivering services

    Thanks for always been the best bank I have always loved your services internationally your good and marvelous

    Sentiment
    • Positive
    Content
    • International Banking
    Apr 29, 2024
  • Telefon numarası

    Sık sık yurtdışında bulunduğum için ABD telefonumdan da işlem yapmak istiyorum. Nasıl ulaşabilirim?

    Sentiment
    • Positive
    Content
    • Cross-Border Transactions
    Apr 06, 2024
  • Promosyon

    Promosyonumu artırır mısınız lütfen????

    Sentiment
    • Positive
    Content
    • Customer Service Satisfaction
    Mar 30, 2024
  • Doviz transferi

    İşbankası hesabımdan başka bir hesaba 2 gündür döviz transferi yapamıyorum. Teknik bir sorun neden gösteriliyor.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Mar 28, 2024
  • Dogrulama kodu Amerika (+1).

    Dogrulama kodu Amerika (+1) numarasina gelmiyor.

    Sentiment
    • Negative
    Content
    • Account Security and Access
    Mar 27, 2024
  • Review

    Üşcsp çok sık teknik arıza denetime girmemi engelliyor, sistemden dışarı çıkarıyor.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Sep 27, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
33 Net Promoter
Score
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for İşCep based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Specialists, Mobile App Developers, Banking Executives, Market Researchers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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