IRCTC Rail Connect App Review: Mixed Feedback on Performance and Functionality
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IRCTC Rail Connect App Review: Mixed Feedback on Performance and Functionality

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The IRCTC Rail Connect app receives mixed reviews, with users praising its usefulness for railway reservations but criticizing its performance issues, glitches, and slow speed. Some users struggle to retrieve data, face login problems, and encounter frequent ads. Despite some positive feedback on the app's improvement and ease of booking, others express frustration with persistent errors during ticket purchases. Overall, opinions vary from very positive experiences to extremely negative ones, with concerns about security and functionality.

Source: Google Play Reviews of IRCTC Rail Connect

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Customer Feedback Analysis of IRCTC Rail Connect

Explore the critical review analysis of IRCTC Rail Connect App, covering performance, usability, and customer satisfaction.

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Custom Date - Dec 05, 2024
Popular Phrases (limited preview)
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  • Booking is quick n easy thru this app. But after few months now it is showing " unable to process, try after sometime." From another I d , same problem occured. Please rectify the issue.

    Sentiment
    • None
    Content
    • Booking Difficulties
    Feb 20, 2024

  • IRCTC is hacked by some hackers. I have tried to book many times on irctc app.. never got ticket.

    Sentiment
    • Negative
    Content
    • Security Concerns
    Feb 20, 2024

  • This app is going worst and worst Not able to retrieve data

    Sentiment
    • Negative
    Content
    • Errors and Glitches
    Feb 20, 2024

  • Very bad performance. At tatkal ticket always link fail & logout

    Sentiment
    • Negative
    Content
    • Booking Difficulties
    Feb 20, 2024

  • With every update there are glitches, unfortunately irctc rail connect has stopped. error. after i updated the app.

    Sentiment
    • Negative
    Content
    • Errors and Glitches
    Feb 20, 2024

  • worst don't go with this app.waste of time & money. impossible to book tickets with this app. always show some error.Never book tickets.

    Sentiment
    • Negative
    Content
    • Booking Difficulties
    Feb 20, 2024
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Sentiment Analysis (limited preview)
20 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for IRCTC Rail Connect based on online reviews collected from Google Play. The analysis helps Mobile App Developers, User Experience Designers, Product Managers, Marketing Specialists, Customer Service Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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