IL Take Care App: Mixed User Reviews and Areas for Improvement
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IL Take Care App: Mixed User Reviews and Areas for Improvement

IL Take Care app receives mixed reviews from users. Some appreciate the good service and find it easy to use, while others complain about various issues such as not being able to see all policy details, frequent logouts, and the app not working properly. Dietitians like Rafiya and Samrudhi are praised for their helpfulness. Overall, the app needs improvement in terms of functionality and user experience.

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  • Health Insurance Executives
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  • Product Managers

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Rafiya dietician did excellent job for guiding us.

    Sentiment
    • Positive
    Content
    • Dietitian Service
    Jan 16, 2024

  • Unable to Launch App, getting error "Unfortunately, IL Take Care has stopped working". Using Android 6.0.1

    Sentiment
    • Negative
    Content
    • App Errors
    Jan 16, 2024

  • This app takes a lot of time in opening and later hangs more than it works. Worst app experience ever.

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 15, 2024

  • Good experience. Face scan very good service

    Sentiment
    • Positive
    Content
    • App Performance
    Jan 15, 2024

  • Not able to cancel my medicine order. Worst user experience. Seems like a college project. They will do anything do harass a customer.

    Sentiment
    • Negative
    Content
    • Medicine Order
    Jan 15, 2024

  • With its updated version my family float policy shows only one member instead of 4 even after several unistallations and re-installations.

    Sentiment
    • Negative
    Content
    • Health Insurance
    Jan 13, 2024
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Sentiment Analysis (of 30 reviews)
30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for IL TakeCare Insurance App - Apps on Google Play based on online reviews collected from Google Play. The analysis helps App Developers, Customer Experience Managers, Health Insurance Executives, Digital Marketing Specialists, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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