Unlock Insights with HerbsPro Customer Feedback Report
HerbsPro faces mixed feedback from customers, with complaints about missing or damaged products, slow shipping, and incorrect items received. Some customers praise the company for good products, prices, and customer service. However, issues with order accuracy, communication, and refund processes persist, leading to dissatisfaction and mistrust.
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Herbspro is a great company with different good products to offer! The psyllium husk that I ordered from them last year was a better brand (not ground so refined like the one I had to order this time as the only brand available and was very pricey for the small bag I got), but I do recommend HerbsPro💊 & they probably will have the right products that you need in stock! Thank you, HerbsPro💊
Sentiment
Positive
Content
Product Quality and Accuracy
Apr 21, 2024
I feel I have been scammed
I placed an order of 2 items totalling a little less than 30 US$ and checked their shipping before placing the order. It was to be shipped to europe. After a long wait, and checking the tracking number I got in touch with the postal service, and they indicated that the products had been returned because the sender had not complied with a universal form that ALL pòstal sercives internationally use. I sent repeated messages to HerbsPro about this, and a final one asking for my money back. They di...
Sentiment
Negative
Content
Refund and Replacement Issues
Apr 18, 2024
Only store I can find the product at a…
Only store I can find the product at a reasonable price. Shipped and delivered on time. Thank you.
Sentiment
Positive
Content
Product Variety and Pricing
Apr 17, 2024
BAIT AND SWITCH-1ST TIME CUSTOMER
We ordered muscle tech cell tech hardgainer supplement for my husband and got just plain creatine with completely blue lettering which is not what we ordered. Its bait and switch! Although my husband will use it no matter what, its not the point! The point is the company lies to customer about what they are selling and sends something different instead with no warning that a switch has been made in products! No one cares about this issue at the company as there are so many people this happens t...
Sentiment
Negative
Content
Product Quality and Accuracy
Apr 17, 2024
Great products and price
Great products and price. Fast delivery.Keep up the good work!!! 👍
Sentiment
Positive
Content
Product Variety and Pricing
Apr 17, 2024
Great value
It was very convenient and shipping was fast. The Lotrimin spray worked really well. Thanks!
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Herbspro based on online reviews collected from Trustpilot. The analysis helps eCommerce Managers, Customer Service Analysts, Market Researchers, Product Managers, Brand Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
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Content Analysis (1/2)
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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Summaries
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