Mixed Customer Feedback for Halkbank Mobil App
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Mixed Customer Feedback for Halkbank Mobil App

Customers have mixed feelings about the Halkbank Mobil app, with some praising recent improvements while others criticize the complex interface and issues with transactions. Users highlight problems with viewing daily POS transactions, unexpected fees, and difficulties in performing basic banking tasks compared to other banks' apps.

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Custom Date - Oct 15, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Pos

    Pos kullanımda günlük yapılan işlemleri göremiyor olmamız çok büyük eksiklik..

    Sentiment
    • Negative
    Content
    • Functionality
    Apr 18, 2024
  • Çok kötü bir uygulama, vakıf bankı örnek alınız.

    Çok kötü bir uygulama, vakıf bankı örnek alınız.

    Sentiment
    • Negative
    Content
    • User Experience
    Apr 15, 2024
  • Gereksiz detay

    Başka banka kredi kartıma ödeme aşamasında
    Gereksiz detaylar isteniyor
    Ödeme yapamıyorum

    Sentiment
    • Negative
    Content
    • Transaction Issues
    Apr 15, 2024
  • Halkbank en iyisi

    Devletin bankası olsun da nasıl olursa olsun

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 15, 2024
  • A

    Maaş müşteriniz olduğum halde farklı ATM lerden para çekildiğinde para kesilmesi

    Sentiment
    • Negative
    Content
    • Fees and Charges
    Apr 15, 2024
  • Çok uyduruk bir uygulama

    En beğendiğim uygulama vakıfbankınki bu karman çorman

    Sentiment
    • Negative
    Content
    • Competitor Comparison
    Apr 15, 2024
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Sentiment Analysis (of 30 reviews)
-47 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Halkbank Mobil based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Mobile App Developers, Banking Professionals, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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