Exceptional Customer Service and Quality Products at GS-JJ.com
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Exceptional Customer Service and Quality Products at GS-JJ.com

GS-JJ.com receives overwhelmingly positive reviews for their exceptional customer service, product quality, fast response times, and attention to detail. Customers praise specific team members like Jennie, Amanda, and Bella for their professionalism and helpfulness. The company is commended for making the ordering process seamless and ensuring customer satisfaction. Overall, GS-JJ.com stands out for its high-quality custom patches, pins, and keychains, along with its efficient communication and fast turnaround times.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great and quick response

    Great and quick response. Fast turnaround for any requested changes/updates.

    Sentiment
    • Positive
    Content
    • Fast Turnaround Time
    Apr 22, 2024
  • Amanda at GS-JJ is the Best!

    I recently had the pleasure of being assisted by Amanda at GS-JJ and I can't sing her praises enough! I came in hoping to find a specific color of lanyard, but unfortunately, they didn't have it in stock. However, Amanda didn't just leave it at that – she went above and beyond to ensure I left satisfied.Amanda's dedication to customer service was truly remarkable. Instead of simply apologizing for the inconvenience, she took the initiative to find a solution. She promptly searched their inventory and managed to track down the exact color I was looking for from another location. Her proactive approach and willingness to go the extra mile made all the difference.Not only did Amanda secure the lanyard I wanted, but she also did so with a warm and friendly attitude that made the entire experience enjoyable. Her professionalism and genuine concern for customer satisfaction were evident from start to finish.Thanks to Amanda's exceptional service, I walked out of the store with exactly what I needed and a smile on my face. She is a true asset to GS-JJ, and I will be returning for future purchases thanks to her outstanding assistance.Thank you, Amanda, for making my shopping experience a memorable one!

    Sentiment
    • Positive
    Content
    • Attentive and Helpful Staff
    Apr 19, 2024
  • Great experience so far

    Great experience so far. Easy process allowed me to start my order immediately because I was on a time crunch. They began production immediately and kept me informed on where they were with the process. Adella even sent me a 3d video of my lapel pin which looked amazing and reaffirmed that I had made the right decision. Overall great experience so far.

    Sentiment
    • Positive
    Content
    • Fast Turnaround Time
    Apr 19, 2024
  • Prompt communication and excellent…

    Prompt communication and excellent work. Recommended!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 06, 2024
  • Fast Response Time

    Fast response time and easy to work with. Thanks Jennie!

    Sentiment
    • Positive
    Content
    • Efficient Communication
    Apr 05, 2024
  • Quickly reply on the designs and…

    Quickly reply on the designs and confirmation of order being complete. Looking forward to receiving!

    Sentiment
    • Positive
    Content
    • Fast Turnaround Time
    Apr 05, 2024
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Sentiment Analysis (of 30 reviews)
100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for GS-JJ.com  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Managers, Customer Service Executives, Brand Strategists, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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